I am trying to login to my C5 site and I am getting a username/password error. I submitted my email to reset the password but I have not received andy email from C5 to do so.
I just need to get that email so I can reset the password.
I checked my e…
I am trying to login to my C5 site and I am getting a username/password error. I submitted my email to reset the password but I have not received andy email from C5 to do so.
I just need to get that email so I can reset the password.
I checked my e…
Hello,
If anyone could offer any recommendations it would be greatly appreciated. I am unable to update my addons. Although I am currently in 5.6.0.2, these has been an issue in previous versions.
I would like to mention that my site is running on …
I have found a number of posts here about disabling the cache. I have gone into the settings in dashboard and turned off Basic Cache. But files still keep building up in the cache folder, and are causing a problem with our web quota. What else do I hav…
I have found a number of posts here about disabling the cache. I have gone into the settings in dashboard and turned off Basic Cache. But files still keep building up in the cache folder, and are causing a problem with our web quota. What else do I hav…
HI ALl,
All was running fine. Then was trying to view the index.php file live in dreamweaver .. couldn’t get to work so left it.
Went to check the site through browser few hours later and I’m getting a blank page.
I've deleted the htaccess file in …
Hi,
I am having trouble upgrading the core from 5521 to 561. I have tried method 1 and 2 (in place method). When I run the upgrade script nothing happens. I have checked the database and it the CONFIG > APP_VERSION_LATEST does not change from 5.2.2.1. …
Hi,
I am having trouble upgrading the core from 5521 to 561. I have tried method 1 and 2 (in place method). When I run the upgrade script nothing happens. I have checked the database and it the CONFIG > APP_VERSION_LATEST does not change from 5.2.2.1. …
I'm currently on 5.4.4.2 and would like to upgrade to the current release. I'm doing this because I need some help with a theme and was told that the version my customer is running is really old and the first thing I should do is upgrade him before anythi…
Hi,
I moved my clients site to a new server. I followed the move directions to the "tee" and everything works except the home page is completely screwed up with missing page list, layouts, etc. When I try to fix it I just get the spinning ball and not…
If you're looking to get help with an Add-on or Theme you got out of the marketplace, you can do that from the very same place you got the item in the first place. For example, if you have an eCommerce or Calendar question - go check out the Support tab for each of them.
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