add ons wont show up

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I am going round and round in circles. I am doing exactly what it says to add blocks. But they never show up for me to add. Can someone please help?

 
jordif replied on at Permalink Reply
jordif
Hi,

sure we can help. What are you doing exactly? And at what point do you get stuck?

Are you using concrete5 5.6 or 5.7? Are you trying to install the add-ons from your website dashboard or manually?

Here is some information on installing add-ons from the dashboard:

http://documentation.concrete5.org/editors/dashboard/add-functional...

The more information you provide, the better we can help you.

Jordi
PriceChapel replied on at Permalink Reply
So, I'm having the same issue, but with a theme. I've followed the instructions in the support document you link to, but there is a disconnect between the 2nd and 3rd steps because the purchased theme isn't available to select in the "awaiting installation" field even after assigning its license to the appropriate project.
jordif replied on at Permalink Reply
jordif
Hi,

what theme are you trying to install? Is it for concrete5 5.6 or 5.7? Note that 5.6 themes will not work in concrete 5.7.

Jordi
PriceChapel replied on at Permalink Reply
That's exactly the issue, and I stumbled upon the answer literally, a minute before you replied. Thanks so much for the quick reply!
PriceChapel replied on at Permalink Reply
What's the best way to upgrade to 5.7 since there's no script to do it automatically?
jordif replied on at Permalink Reply
jordif
No worries, that's a common issue.

I'm afraid there is no direct way to upgrade. There are some migration tools tough, you can read about them here:

https://www.concrete5.org/index.php?cID=710973...