Anyone have experience installing on ReliableSite.net?

Permalink
PHP/MySQL newbie here so please bear with me. I'm using Reliablesite and am having some trouble configuring the C5 dashboard, particularly the Server field.

I was wondering if anyone has used C5 with Reliablesite and could tell me where I could find the server name. I'm on the DotNetPanel. I created a database and I created a username. When I click "Install Concrete," I get this: "Unable to connect to database."

Thank you for any help!

stephmars
 
goldfish replied on at Permalink Reply
goldfish
Try 'localhost' first, 90% chance that will be it. If it doesn't work, I'd ask their support.
stephmars replied on at Permalink Reply
stephmars
Yep, tried that! Nothing. Thanks for the suggestion, though!

Contacted support this morning but haven't heard back.
MrRadic replied on at Permalink Reply
Take a look in the knowledge base at the link below. Localhost will not work.

http://support.reliablesite.net/KB/a115/obtaining-the-mysql-ip-addr...
stephmars replied on at Permalink Reply
stephmars
Got think link in my inbox today from ReliableSite! Will check it out and post an update. Thanks very much!!