Website times out if /files/cache is set to 777
Permalink
Hi, I have moved a C5 website to a new server. All looks good with the exception of a few issues:
1) Numerous thumbnails do not appear in the file manager, but clicking View from the context menu shows the full size graphic. "Rescan" does not help - is there anyway to repopulate these thumbnails?
2) The most important issue - inserting an image into the "content" block works fine, but when resizing it and clicking apply, the image shows up as a broken image. I'm fairly sure this is because the resized version wants to save itself into /files/cache/, but this dir is NOT set at 777. If I set this folder at 777, the website loads its header area only but no content. If I set it to 755, the page loads fully (except for the images within blocks).
Does anybody have any ideas? I'm currently setting everything else in /files/ to 777 recursively, but am really stumped as to why the page times out when /files/cache/ is set to 777.
Many thanks
Chris
1) Numerous thumbnails do not appear in the file manager, but clicking View from the context menu shows the full size graphic. "Rescan" does not help - is there anyway to repopulate these thumbnails?
2) The most important issue - inserting an image into the "content" block works fine, but when resizing it and clicking apply, the image shows up as a broken image. I'm fairly sure this is because the resized version wants to save itself into /files/cache/, but this dir is NOT set at 777. If I set this folder at 777, the website loads its header area only but no content. If I set it to 755, the page loads fully (except for the images within blocks).
Does anybody have any ideas? I'm currently setting everything else in /files/ to 777 recursively, but am really stumped as to why the page times out when /files/cache/ is set to 777.
Many thanks
Chris
Setting everything except for the cache in /files/ to 777 recursively, followed by setting /files/cache/ recursively to 777, seems to fix issue #2. Still scratching my head over the thumbnails...
Hello,
Set 777 on all directories inside the /files directory, not just the /files and /cache directory.
Set 777 on the /thumbnails directory and all directories inside of it.
Be sure to set 777 on the directories inside of /level2 and level3/ located in the /thumbnails directory.
Double check the permissions on the images themselves. These can be 777 as well.
After that run the re-scan again.
If 777 is causing errors use 755.
Set 777 on all directories inside the /files directory, not just the /files and /cache directory.
Set 777 on the /thumbnails directory and all directories inside of it.
Be sure to set 777 on the directories inside of /level2 and level3/ located in the /thumbnails directory.
Double check the permissions on the images themselves. These can be 777 as well.
After that run the re-scan again.
If 777 is causing errors use 755.
Thanks for your reply. I managed to solve the issue by having /files/ and all subdirectories set to 777 and then reuploading all of the subdirectories within /thumbnails/ again, from Dreamweaver instead of FileZilla, and eventually all of the thumbnails came back to life in the File Manager.
