Can not login as admin anymore
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All of a sudden I can not login as admin anymore.
This is the error message.
When I try to recover the password, via the email option, I get:
I have tried to reset the password directly via the md5(password:salt) method, but nothing seems to work.
I am using the new C5 and it worked perfectly up until now.
The website is:
http://premierclinics.net
I am desperate :(
"A username and password are required."This is the error message.
When I try to recover the password, via the email option, I get:
"Invalid email address."I have tried to reset the password directly via the md5(password:salt) method, but nothing seems to work.
I am using the new C5 and it worked perfectly up until now.
The website is:
http://premierclinics.net
I am desperate :(
Here this should help youhttp://www.concrete5.org/documentation/how-tos/developers/i-cant-lo...
No, I tried all of that. It does not help.
What I have tried:
* Reset the admin password via phpMyAdmin
* Change admin emailaddress
* Create a second admin account
(as instructed inhttp://www.concrete5.org/documentation/how-tos/developers/i-cant-lo...
Same problem with all accounts.
can not login & can not reset password.
* Reset the admin password via phpMyAdmin
* Change admin emailaddress
* Create a second admin account
(as instructed inhttp://www.concrete5.org/documentation/how-tos/developers/i-cant-lo...
Same problem with all accounts.
can not login & can not reset password.
I am getting very very frustrated.
This is not something I did. This just happened. I read a different topic from somebody who also had mysterious login problems after the upgrade to the new C5.
One minute I can work on my site.
The next minute nobody can do anything anymore.
I have a site that can't be changed.
Sigh.
This is not something I did. This just happened. I read a different topic from somebody who also had mysterious login problems after the upgrade to the new C5.
One minute I can work on my site.
The next minute nobody can do anything anymore.
I have a site that can't be changed.
Sigh.
Check the database whether the admin user is still active. The table is "Users" & the column might be "uIsActive". Check whether the value is still 1.
Rony
Rony
How do I reinstall C5 in a way that keeps my data in the DB, but installs a new admin?
You can go back to your previous install if you upgraded, open up site.php under your config folder and comment-out the line that points to the new concrete folder.
First i am going to apologize for insinuating that this problem was caused by C5's update. It just didn't make sense to me, and the only change i could think of was the update.
Turns out that the problem was caused by using a custom php.ini file. Once I removed the custom php.ini, the problem dissapeared. I will need to figure out how to use the custom php.ini some other time. I am just glad the website is accessible again.
Turns out that the problem was caused by using a custom php.ini file. Once I removed the custom php.ini, the problem dissapeared. I will need to figure out how to use the custom php.ini some other time. I am just glad the website is accessible again.
I had a client who had this very issue, the reason was that the host provider had mistakenly left the "M" off of the size increase. so instead of "upload_max_filesize = 50M" , they had placed "upload_max_filesize = 50" in the php_ini file. this causes C5 to not properly execute is runtime.
ChadStrat
ChadStrat
php.ini was the culprit for me as well. This happened when I moved the entire site from one server to another, BTW.
I was getting the same error, it turned out that the culprit was a 301 redirect I had added to remove trailing slashes from URLs (for Google Analytics) in the .htaccess file.
The Login Page's FORM actions have a trailing slash, and when the POST request was redirected, it converted the request to a GET request (and thus stripped the POST data from the request).
To fix, I added a clause to only rewrite GET requests:
The Login Page's FORM actions have a trailing slash, and when the POST request was redirected, it converted the request to a GET request (and thus stripped the POST data from the request).
To fix, I added a clause to only rewrite GET requests:
<IfModule mod_rewrite.c> RewriteCond %{REQUEST_METHOD} =GET RewriteRule ^(.*)/$ /$1 [L,R=301] </IfModule>
hero.
