Can't "Connect to the Community" - Invalid concrete5.org username or password1 user found helpful
I just installed a new site using composer as I did for some other sites on the same server. Now I can't connect this site to concrete5.org. I always get "Invalid concrete5.org username or password." when trying to sign in. I'm 100% sure that my login data is correct (I can login with the same data on concrete5.org (which I did to write this post)). I tried using Firefox and Chrome.
This site is running C5 8.5.2 (same as at least one other site on this server which I could connect without a problem). Server is running Ubuntu 18.04.
Any help is highly appreciated.
I have 30 sites in my account and the newest connect`s dont work
du schreibst Udo, sprichst du deutsch ?
ja, ich spreche deutsch, aber die höhere Reichweite hat halt Englisch :-)
Apparently concrete5 see the SSL version of the site as an entirely different site. I suspect the same goes for the www version as well.
It works fine the first time I register an account but subsequent attempts to sign in fail with the error "Invalid concrete5.org username or password." The temporary work around appears to be to register a new account every time.
I'm having the same problem - the site simply does not want to connect to concrete5.org.... And I can see a lot of people have this issue.
I tried everything and I know that the login is 100% correct as I can login to concrete5.org from outside the website.
Tried to make a new user as some suggest, I tried tried to reinstall, I tried to move the site to another server, I tried to disable SSL so the site use http instead og https as some suggest, I tried to change the version of PHP and Even tried to install the older 8.5.1
this is very frustrating...
The site itself seems to be running fine, but it is impossible to connect it to concrete5.org :-(
Is there no other way to connect a site ? Any idea ??
Hope it helps you to keep going.
1. Created a brand new account with concrete5,org
2. Added my old account to the new project as contributor
3. Gave ownership to my original concrete5 account
4. Remove the other account
Not it seems to work...
What seems to work is to create a new throw-away account.
I have two existing account and new clean installs cannot connect to any of them, only the new throw-away account works.
Both replies with error message:
• You must specify a site name.
• Invalid site URL.
• Your site token must be 64 characters.
• You must agree to the terms and conditions to continue.
• Invalid email address provided.
• A username must be between at least 3 characters long.
• A password must be between 5 and 64 characters
All these settings made as installed.
Site name, url and admin login works, but can't connect to Community.
It was a browser problem. Safari won't work anymore with this, Chrome works.
Thank you for testing in a few different browsers. Did you try the developer version of Firefox?
We are working on a fix.
1. Check with your host to see if the following PHP extensions are installed:
Fileinfo, Mbstring, CURL, ZipArchive
2. Incorrect file permissions on your server.
3. Double check your username/password for the community.
If those steps don't do it, can you follow up and send your environment information to us? You can find the environment info for your Concrete CMS site on this URL: yourwebsite.com/index.php/dashboard/system/environment/info
What a pity I am not experienced about hosting stuff, my problem still persits
I attached txt file of web information.