can't download or install add-ons anymore (package directory already exists)
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I can't anymore update, download or install add-ons. A newly bought add-on and also an add-on that is ready for an update both give the same error:
"The directory ......../packages/ already exists. Perhaps this item has already been installed."
I looked in the packages-directory, but I can't see anything strange there: all the sub-directories of previously installed packages appear there as expected. The add-on that is ready for an update has of cours already its sub-directory in /packages/ , so I can't really understand the phrase in the error message "Perhaps this item has already been installed". That doesn't make sense to me for an add-on that wants only to update itself.
Can someone help me out? Thank you!
C5 8.5.5
"The directory ......../packages/ already exists. Perhaps this item has already been installed."
I looked in the packages-directory, but I can't see anything strange there: all the sub-directories of previously installed packages appear there as expected. The add-on that is ready for an update has of cours already its sub-directory in /packages/ , so I can't really understand the phrase in the error message "Perhaps this item has already been installed". That doesn't make sense to me for an add-on that wants only to update itself.
Can someone help me out? Thank you!
C5 8.5.5
Hi,
I don't have any other files than the packages directories (and all their contents within those folders). Also no hidden files there.
I scanned the whole server for any zip files. I found only some zip files in /application/files/tmp/; I deleted them, but that doesn't make a difference.
I changed the log to debug level, but I don't know if these lines indicate errors or if they are just notices.
In the log I see something that I don't understand now:
I have an update to install for the Modena theme.
And I have a freshly bought add-on to download and install (Formidable (Full version)).
When I click "download" for Formidable in Extend Concrete5 / Add Functionality / Awaiting Installation, the log produces also lines where the Modena package is mentionned: "The response code was 200 and the body was [{"url":"https:\/\/www.concrete5.org\/marketplace\/themes\/modena\/?.............". These lines (and the others in the attached screenshot) appear also when I click the update-button for the Modena theme that is already installed.
I don't have any other files than the packages directories (and all their contents within those folders). Also no hidden files there.
I scanned the whole server for any zip files. I found only some zip files in /application/files/tmp/; I deleted them, but that doesn't make a difference.
I changed the log to debug level, but I don't know if these lines indicate errors or if they are just notices.
In the log I see something that I don't understand now:
I have an update to install for the Modena theme.
And I have a freshly bought add-on to download and install (Formidable (Full version)).
When I click "download" for Formidable in Extend Concrete5 / Add Functionality / Awaiting Installation, the log produces also lines where the Modena package is mentionned: "The response code was 200 and the body was [{"url":"https:\/\/www.concrete5.org\/marketplace\/themes\/modena\/?.............". These lines (and the others in the attached screenshot) appear also when I click the update-button for the Modena theme that is already installed.
It's hard to say exactly what is going wrong, do you by chance have any .zip files in your packages directory?