Cant log into Dashboard after upgrade
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Hi,
I've looked through the forum and there seems to be a quite a few logging in issue but I can't seem to find anything directly linking to what we have been experiencing with one of our client sites after upgrading to 5.6.3.2 from 5.6.1.2.
For some reason after upgrading to 5.6.1.2 we cannot log into dashboard using some wifi connections which previously worked before the upgrade (cache has been cleared).
Can anyone suggest anything?
Many thanks in advance
I've looked through the forum and there seems to be a quite a few logging in issue but I can't seem to find anything directly linking to what we have been experiencing with one of our client sites after upgrading to 5.6.3.2 from 5.6.1.2.
For some reason after upgrading to 5.6.1.2 we cannot log into dashboard using some wifi connections which previously worked before the upgrade (cache has been cleared).
Can anyone suggest anything?
Many thanks in advance
What browser is being used?
If they are using IE are they checking the "keep me logged in" checkbox?
Did you upgrade from 5.6.1.2 to 5.6.3 before going to 5.6.3.2?
Were there any errors during the upgrade or does the front end of the site show any errors when viewing?