Can'tt connect to the community

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I have an old site that is not connected to the community. It is running C5 version 5.6.3.3.
When I open the window to connect to the community nothing shows. Any ideas?

Thanks in advance

2 Attachments

 
mnakalay replied on at Permalink Reply
mnakalay
Might sound like a silly question but are you sure you're not already connected to the community? I don't think it would check for updates and show you updates if you weren't.
JohntheFish replied on at Permalink Reply
JohntheFish
The 5.6 marketplace is now switched off. Could that be what you are experiencing?
mnakalay replied on at Permalink Reply
mnakalay
John that was my first thought but then it would mean users can't access packages they have already bought and have to install everything manually. I don't even know how it would work to assign commercial licenses to a site.

Still a possibility but that would be really a bummer if it was true.
JohntheFish replied on at Permalink Reply
JohntheFish
There were some marketplace bugs in an early 5.6 release, but I think that was well before 5.6.3.

Could it be a script error?

@gravitateonline, do you see any errors in your browser developer console?