Class 'ZipArchive' not found when downloading packages

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using ver 8.1, I get "Class 'ZipArchive' not found" when downloading packages or updates

 
hutman replied on at Permalink Reply
hutman
Your server doesn't have the PHP ZipArchive library installed.
ramonleenders replied on at Permalink Reply
ramonleenders
Is this local on your development or on a live server (with/without your control of installing things)? Like Hutman says, it's likely your ZipArchive library is either missing or disabled.
IJS replied on at Permalink Reply
the software was installed by a script on a GoDaddy hosting plan. I don't think I can fix server issues. I found that I can download from the community and then upload the packages via FTP
Gondwana replied on at Permalink Best Answer Reply
Gondwana
@IJS, does your GoDaddy hosting give you CPanel access? If so, you can select additional php libraries from there.
IJS replied on at Permalink Reply
Yes, I found a panel called PHP extensions. I ticked off the box called "Zip" and now it works. Thanks for helping out a newbie
Gondwana replied on at Permalink Reply
Gondwana
No problem. You did well to follow those very vague instructions!