Connect to the Community

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I'm having more issues than I started with trying to place an add on to my site. I log into the site, go the "Sitewide Setting" and it says that I'm already connected to the community, would I like to view my "Project Page". I click on it and it takes to Concrete5, where it asks me to log in, which I do and it asks me to log in again, but the top bar has changed like I have been logged in. After minutes of searching, I find my "Projects" but it says I have no current projects.
I just purchased an add on, and I can't get it onto the website, without connecting it, but nothing seems to be working. I'm a beginner with this stuff, so if you could please help in the "simplest terms" that would most appreciated. Thank you!

 
johnpaulb replied on at Permalink Reply
johnpaulb
Hello Jordyn,

Is it possible that you purchased the addon from a different account?

Try logging out of everything first, then log back into the concrete5 site here:
http://www.concrete5.org/login/...

View your projects here:
https://www.concrete5.org/profile/projects/...

Lastly, try to access your Concrete5 site (in the same browser), and it should log you straight in, with that same account.

Let me know if this helps,
John-Paul
julia replied on at Permalink Reply
julia
Hi there, that's an indication that your project page is owned by a different user. If you send me a PM with the URL for the project page, I can help you sort it out.