does not recognize email for password reset
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hopefully I posted to the correct location...I logged out of the edit banner within my website and now when I click in the "edit this page" at the bottom of the website page it does not recognize my login and states that my email address is not on file to reset. I clicked the link in a previous reset email, and it said I had an invalid key and directed me to the "forgot password page" for reset. Note, I am able to the concrete site logged in, just not my website. IS this a C5 issue or a hosting issue. thanks in advance.
Phil
Phil
look in the db to make sure you typed your password right
Mnkras, thanks for the response. I'm very new at this I need a little more fundamental direction. Where would the "db" be?
Also, where would I find the email that is on file so that I can get a reset email (I think this will solve my problem post haste)
Phil
Also, where would I find the email that is on file so that I can get a reset email (I think this will solve my problem post haste)
Phil
In your host's Control Panel there should be something named phpadmin or MYSQL
Mnkras, thanks for pointing me in the right direction...back on.
Can you recommend a good reference book for all the more detailed aspects of these guts?
thx,
phil
Can you recommend a good reference book for all the more detailed aspects of these guts?
thx,
phil
I am now where you were then.
Reference book is now listed on Amazon, due for April release.
Eric
Reference book is now listed on Amazon, due for April release.
Eric
I've found that method 2 in this article is quite easy to do:
http://www.concrete5.org/documentation/how-tos/developers/recoverin...
Once you've generated the new MD5 hash of your new password and copied it into your clipboard (double click it on the page, then hit ctr-c) do the following:
1. Go to cPanel for your account and open the phpMyAdmin
2. At the top, click on the Databases tab near the top left. The tab will have on the left a list of databases.
3. Click on the one with the "something_concrete5".
4. On the left side of the next screen is a list of all the database tables in this database. Scroll down near the bottom to the "users" table and click it.
5. If you just installed, there will only be one user named 'admin'. Find the column named uPassword and double-click the number in that field. Then paste the new hash to replace the old one (ctr-v).
The value should be saved automatically. So that's it. Now you can log in using the new password.
http://www.concrete5.org/documentation/how-tos/developers/recoverin...
Once you've generated the new MD5 hash of your new password and copied it into your clipboard (double click it on the page, then hit ctr-c) do the following:
1. Go to cPanel for your account and open the phpMyAdmin
2. At the top, click on the Databases tab near the top left. The tab will have on the left a list of databases.
3. Click on the one with the "something_concrete5".
4. On the left side of the next screen is a list of all the database tables in this database. Scroll down near the bottom to the "users" table and click it.
5. If you just installed, there will only be one user named 'admin'. Find the column named uPassword and double-click the number in that field. Then paste the new hash to replace the old one (ctr-v).
The value should be saved automatically. So that's it. Now you can log in using the new password.
Hi,
I just attempted to follow this procedure, replacing the old MD5 hash with a new one.
Still, when I attempt to login, the new PW does not work.
Any ideas?
The email password reset has failed in multiple instances as well--no emails were sent.
Thanks,
gz
I just attempted to follow this procedure, replacing the old MD5 hash with a new one.
Still, when I attempt to login, the new PW does not work.
Any ideas?
The email password reset has failed in multiple instances as well--no emails were sent.
Thanks,
gz
Hi,
I have attempted this twice with two different password changes.
Both have failed.
I made changes in my sql, but the site will still not allow me to log in.
Is there something obvious I might be missing?
Or are there clues to know that I'm doing something obviously wrong?
gz
I have attempted this twice with two different password changes.
Both have failed.
I made changes in my sql, but the site will still not allow me to log in.
Is there something obvious I might be missing?
Or are there clues to know that I'm doing something obviously wrong?
gz
