EMERGENCY help SITE GONE!
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I have been working in a subfolder "CMS".
I completed the site, and moved all the files in "CMS" one folder UP into the public folder.
The Concrete site did not work.
I moved all the files BACK into the "CMS" folder, and the site (back into its original spot) IS NO LONGER WORKER THERE EITHER - I get a blank white page.
Did I just lose 2.5 months of work?
MOST importantly how do I get my site back-why did it disappear?
Is there a way to move a finished? Are there options that need to be reconfigured somewhere?
I completed the site, and moved all the files in "CMS" one folder UP into the public folder.
The Concrete site did not work.
I moved all the files BACK into the "CMS" folder, and the site (back into its original spot) IS NO LONGER WORKER THERE EITHER - I get a blank white page.
Did I just lose 2.5 months of work?
MOST importantly how do I get my site back-why did it disappear?
Is there a way to move a finished? Are there options that need to be reconfigured somewhere?
I don't see an .htaccess file on the server
site.php
<?php
define('DB_SERVER', 'sq35c40a.carrierzone.com');
define('DB_USERNAME', 'ysite777688');
define('DB_PASSWORD', 'adduser2010');
define('DB_DATABASE', 'ydbtwo_y_site_aplus_net');
define('BASE_URL', 'http://sitename.com');
define('DIR_REL', '/cms53');
define('PASSWORD_SALT', 'kN2KyPTEaG6zYoHcJWunrUCZ9fDLw4m8Xsbx3Ope7R0jSvitFMIhqQVlB5Ag');
?>
site.php
<?php
define('DB_SERVER', 'sq35c40a.carrierzone.com');
define('DB_USERNAME', 'ysite777688');
define('DB_PASSWORD', 'adduser2010');
define('DB_DATABASE', 'ydbtwo_y_site_aplus_net');
define('BASE_URL', 'http://sitename.com');
define('DIR_REL', '/cms53');
define('PASSWORD_SALT', 'kN2KyPTEaG6zYoHcJWunrUCZ9fDLw4m8Xsbx3Ope7R0jSvitFMIhqQVlB5Ag');
?>
Feel free to edit that post and take out the sensitive stuff like passwords!!
Sorry, should have been more specific, I just needed the BASE_URL and DIR_REL lines...
Your BASE_URL should behttp://yoursitename.com
and your DIR_REL should be blank to place the site under your doc root.
Just update the DIR_REL to your folder name when placing it inside a subfolder.
Another thing to check is your cache files. Make sure you delete them all...
Jon
Sorry, should have been more specific, I just needed the BASE_URL and DIR_REL lines...
Your BASE_URL should behttp://yoursitename.com
and your DIR_REL should be blank to place the site under your doc root.
Just update the DIR_REL to your folder name when placing it inside a subfolder.
Another thing to check is your cache files. Make sure you delete them all...
Jon
Don't worry I mixed up the password :)
the BASE_URL and the DIR_REL in the above example (existing file) are correct!
as I said I didn't change anything... the site just disappeared...
:(
the BASE_URL and the DIR_REL in the above example (existing file) are correct!
as I said I didn't change anything... the site just disappeared...
:(
I assume you just typed this in to disguise the actual location of your website? Or is your site actually called sitename.com?
I think if all settings are correct, the most likely problem is that your cache is corrupt. Make sure you have deleted EVERYTHING from inside files/cache folder and also files/cache_objects if it exists...
If you're still having problems, then you can pm me your server details and I'll have a look for you...
Jon
I think if all settings are correct, the most likely problem is that your cache is corrupt. Make sure you have deleted EVERYTHING from inside files/cache folder and also files/cache_objects if it exists...
If you're still having problems, then you can pm me your server details and I'll have a look for you...
Jon
No effect.
can you send me your contact info, I don't see your name/phone on your profile...
thanks
can you send me your contact info, I don't see your name/phone on your profile...
thanks
I've sent you a private message...
The biggest problem in debugging this and many other issues was the lack of error log files provided by the hosting company. When you pick a hosting provider, it's always worth asking whether they provide an error log and can you access it. In this instance I had to duplicate the whole site onto my server so that I could monitor the error log while refreshing the page. The problem was immediately obvious - slightly annoyed I didn't spot it just by looking... The concrete folder had been left in a different directory when moving the site.
Although it should be obvious, this can be real easy to miss and an error log should always point you in the right direction...
Jon
Although it should be obvious, this can be real easy to miss and an error log should always point you in the right direction...
Jon
Are you using Pretty URL's with a .htaccess?
Where is your site currently and what is the contents of the config/site.php file?