Error messages with clean install
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I installed version 5.7.5.7 this morning and have the following errors:
PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20121212/magickwand.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20121212/magickwand.so: cannot open shared object file: No such file or directory
Dashboard > sitemap > load error! (parsererror)
Dashboard > environment > info > "Unable to load environment info"
I have posted my problem in a different forum, so I apologize if I am in the wrong area. Honestly, I just need some guidance to figure out what the problem is. Host says it's a Concrete5 problem. I can't see anyone else having this problem on the forum or in a general web search. Seems like it's just MY problem.
PHP Startup: Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20121212/magickwand.so' - /usr/local/lib/php/extensions/no-debug-non-zts-20121212/magickwand.so: cannot open shared object file: No such file or directory
Dashboard > sitemap > load error! (parsererror)
Dashboard > environment > info > "Unable to load environment info"
I have posted my problem in a different forum, so I apologize if I am in the wrong area. Honestly, I just need some guidance to figure out what the problem is. Host says it's a Concrete5 problem. I can't see anyone else having this problem on the forum or in a general web search. Seems like it's just MY problem.
Open your php.ini file, search for magickwand.so and comment it out with a #. Then restart your webserver. If you don't know where your php.ini file is, create a phpinfo.php script:
Thank you for your response. I do not have access to the php.ini file
residing /usr/local/lib/php.ini and for some reason the host says he
cannot update the file on the server. He also said I can create a php.ini
file in the public folder and put in anything I want!!? Any ideas about
what I do next.
Thanks again for your help.
residing /usr/local/lib/php.ini and for some reason the host says he
cannot update the file on the server. He also said I can create a php.ini
file in the public folder and put in anything I want!!? Any ideas about
what I do next.
Thanks again for your help.
Thank you again. I was able to convince the web host, albeit reluctantly, to copy the php.ini file, comment out the 2 lines calling imagick and magicwand.so and place the file in the root directory. Problem solved.
