Error trying to install upgrade for Mailing List add-in
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When I go to update I am getting this error:
An unexpected error occurred.
mysql error: [2006: MySQL server has gone away] in EXECUTE("select cfValue from Config where uID = '1' and cfKey = 'UI_SITEMAP' LIMIT 1")
Fatal error: Uncaught exception 'ADODB_Exception' with message 'mysql error: [2006: MySQL server has gone away] in EXECUTE("insert into Logs (logType, logText, logIsInternal) values ('exceptions', 'Exception Occurred: mysql error: [2006: MySQL server has gone away] in EXECUTE("select cfValue from Config where uID = \'1\' and cfKey = \'UI_SITEMAP\' LIMIT 1")\n\n#0 /home/vetmicor/public_html/concrete/libraries/3rdparty/adodb/adodb.inc.php(1037): adodb_throw(\'mysql\', \'EXECUTE\', 2006, \'MySQL server ha...\', \'select cfValue ...\', false, Object(ADODB_mysql))\n#1 /home/vetmicor/public_html/concrete/libraries/3rdparty/adodb/adodb.inc.php(993): ADOConnection->_Execute(\'select cfValue ...\')\n#2 /home/vetmicor/public_html/concrete/libraries/3rdparty/adodb/drivers/adodb-mysql.inc.php(497): ADOConnection->Execute(\'select cfValue ...\', Array)\n#3 /home/vetmicor/public_html/concrete/libraries/3rdparty/adodb/drivers/adodb-mysql.inc.php(162): ADODB_mysql->SelectLimit(\'select cfValue ...\', 1, -1, Array)\n#4 in /home/vetmicor/public_html/concrete/libraries/3rdparty/adodb/adodb-exceptions.inc.php on line 78
Any help welcome!
An unexpected error occurred.
mysql error: [2006: MySQL server has gone away] in EXECUTE("select cfValue from Config where uID = '1' and cfKey = 'UI_SITEMAP' LIMIT 1")
Fatal error: Uncaught exception 'ADODB_Exception' with message 'mysql error: [2006: MySQL server has gone away] in EXECUTE("insert into Logs (logType, logText, logIsInternal) values ('exceptions', 'Exception Occurred: mysql error: [2006: MySQL server has gone away] in EXECUTE("select cfValue from Config where uID = \'1\' and cfKey = \'UI_SITEMAP\' LIMIT 1")\n\n#0 /home/vetmicor/public_html/concrete/libraries/3rdparty/adodb/adodb.inc.php(1037): adodb_throw(\'mysql\', \'EXECUTE\', 2006, \'MySQL server ha...\', \'select cfValue ...\', false, Object(ADODB_mysql))\n#1 /home/vetmicor/public_html/concrete/libraries/3rdparty/adodb/adodb.inc.php(993): ADOConnection->_Execute(\'select cfValue ...\')\n#2 /home/vetmicor/public_html/concrete/libraries/3rdparty/adodb/drivers/adodb-mysql.inc.php(497): ADOConnection->Execute(\'select cfValue ...\', Array)\n#3 /home/vetmicor/public_html/concrete/libraries/3rdparty/adodb/drivers/adodb-mysql.inc.php(162): ADODB_mysql->SelectLimit(\'select cfValue ...\', 1, -1, Array)\n#4 in /home/vetmicor/public_html/concrete/libraries/3rdparty/adodb/adodb-exceptions.inc.php on line 78
Any help welcome!
You might have more luck at http://www.concrete5.org/marketplace/addons/mailing-list/... in the support section.
Thank you, I've done that.
Well, that developer has not replied in over a week.
So no joy.
So no joy.
That's a bummer. I don't have access to the source code of proprietary addons so I can't tell if there is something in the addon that is causing the issue.
That said, I googled around a bit and it _might_ not have to do with either Concrete5 or the addon in the way that it may have more to do with your MySQL server. When I looked up the general MySQL error you were getting, people seem to either be saying that you should check with your hosting provider or check you MySQL settings. There is this article here
http://dev.mysql.com/doc/refman/5.0/en/gone-away.html...
(I'm not showing it to be like RTFM or anything. I just think I might be helpful if it's your server).
So if you are on a shared host I would check with them first. If you are administering your own server I would refer to that link and maybe check the settings on your server.
I'm guessing the rest of your site is going ok? I wish I could be more help.
That said, I googled around a bit and it _might_ not have to do with either Concrete5 or the addon in the way that it may have more to do with your MySQL server. When I looked up the general MySQL error you were getting, people seem to either be saying that you should check with your hosting provider or check you MySQL settings. There is this article here
http://dev.mysql.com/doc/refman/5.0/en/gone-away.html...
(I'm not showing it to be like RTFM or anything. I just think I might be helpful if it's your server).
So if you are on a shared host I would check with them first. If you are administering your own server I would refer to that link and maybe check the settings on your server.
I'm guessing the rest of your site is going ok? I wish I could be more help.
