Fatal Error on Update

Permalink October 07, 2013 at 8:59 AM

Hi I tried updating to the latest version, I'm now getting the following error, can someone help me fix this please

Warning: require_once(/home/sites/themagicofchristmas.net/public_html/updates/concrete5.6.2.1_updater/concrete/models/json.php): failed to open stream: No such file or directory in /home/sites/themagicofchristmas.net/public_html/updates/concrete5.6.2.1_updater/concrete/core/libraries/loader.php on line 48 Fatal error: require_once(): Failed opening required '/home/sites/themagicofchristmas.net/public_html/updates/concrete5.6.2.1_updater/concrete/models/json.php' (include_path='/home/sites/themagicofchristmas.net/public_html/libraries/3rdparty:/home/sites/themagicofchristmas.net/public_html/updates/concrete5.6.2.1_updater/concrete/libraries/3rdparty:.:/usr/share/pear53:/usr/share/php:/usr/share/ZendFramework') in /home/sites/themagicofchristmas.net/public_html/updates/concrete5.6.2.1_updater/concrete/core/libraries/loader.php on line 48

gocabraless replied on Oct 8, 2013 at 5:20 pm Permalink Reply

Hi! First, IMHO, we need more information about plataform (OS), previous concrete5 version and the upgrade version. Do you have a database and site backup? Because, if the upgrade process miserably fail, you must try a rollback.