Fatal Error when trying to access the Dashboard...
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I've just completed an install of C5 onto GoDadddy for a client. It was a bit tenuous, but in the end I was able to install and view the site.
Once I logged in and attemped to access the Dashboard I was returned a page with no styling, and this error at the bottom of the page:
Fatal error: Class 'NewsDashboardModuleController' not found in /home/content/49/5360649/html/ma/concrete/libraries/loader.php on line 267
I've searched the forums, but can't find anything with that error. I'm new to C5, but on my Bluehost test installation I've had no trouble and I don't really know where to start with this error.
The url ishttp://mckinleyarchitects.com/
Once I logged in and attemped to access the Dashboard I was returned a page with no styling, and this error at the bottom of the page:
Fatal error: Class 'NewsDashboardModuleController' not found in /home/content/49/5360649/html/ma/concrete/libraries/loader.php on line 267
I've searched the forums, but can't find anything with that error. I'm new to C5, but on my Bluehost test installation I've had no trouble and I don't really know where to start with this error.
The url ishttp://mckinleyarchitects.com/
Lucas -
I've uploaded the phpinfo file here:
http://mckinleyarchitects.com/phpinfo.php...
and the contents of my site.php file are:
<?php
define('DB_SERVER', 'mckinleyc5.db.5360649.hostedresource.com');
define('DB_USERNAME', 'user');
define('DB_PASSWORD', 'pass');
define('DB_DATABASE', 'mckinleyc5');
define('BASE_URL', 'http://mckinleyarchitects.com');
define('DIR_REL', '');
define('PASSWORD_SALT', '03mS3coKLCnmVsZxVG3QyYPOHrcum6QJRTholVCnHAqq8sFD2qCSspzPNEjSBSZ4');
?>
I've uploaded the phpinfo file here:
http://mckinleyarchitects.com/phpinfo.php...
and the contents of my site.php file are:
<?php
define('DB_SERVER', 'mckinleyc5.db.5360649.hostedresource.com');
define('DB_USERNAME', 'user');
define('DB_PASSWORD', 'pass');
define('DB_DATABASE', 'mckinleyc5');
define('BASE_URL', 'http://mckinleyarchitects.com');
define('DIR_REL', '');
define('PASSWORD_SALT', '03mS3coKLCnmVsZxVG3QyYPOHrcum6QJRTholVCnHAqq8sFD2qCSspzPNEjSBSZ4');
?>
please make sure that the entire/concrete directory was uploaded
I've checked all the folders for discrepancies and there aren't any that I can see.
When I log in I'm able to make edits, add pages, and do all the normal front end editing. So it seems that at least from that side everything is working. I just can't access the Dashboard.
When I log in I'm able to make edits, add pages, and do all the normal front end editing. So it seems that at least from that side everything is working. I just can't access the Dashboard.
I suggest you remove the /concrete folder and upload a new one.
then add /tools/upgrade?force=1 or /index.php/tools/upgrade?force=1 behind your domain name (in the browser you use, not in the site.php) to run an "upgrade".
if you upload the same /concrete as the version you are running it still "upgrades" to that version.
then add /tools/upgrade?force=1 or /index.php/tools/upgrade?force=1 behind your domain name (in the browser you use, not in the site.php) to run an "upgrade".
if you upload the same /concrete as the version you are running it still "upgrades" to that version.
Thanks so much! I don't understand it, but it seems to have taken care of the issue.
Now I just have to get pretty URLS to work - but it seems like there is a bunch of stuff in the forums on that.
Now I just have to get pretty URLS to work - but it seems like there is a bunch of stuff in the forums on that.
Basicly it forces the same version into your database.
The problem you had was a database problem, not a data one.
By forcefully upgrading it to the same version it fixes the missing pieces in your database.
Pretty urls can be enabled under: Dashboard -> sidewide settings -> pretty urls.
edit: for a site at godaddy hosting check:http://www.concrete5.org/community/forums/usage/pretty-urls-and-god...
The problem you had was a database problem, not a data one.
By forcefully upgrading it to the same version it fixes the missing pieces in your database.
Pretty urls can be enabled under: Dashboard -> sidewide settings -> pretty urls.
edit: for a site at godaddy hosting check:http://www.concrete5.org/community/forums/usage/pretty-urls-and-god...
Also, if possible, please setup a phpinfo.php file on your site and put this into it:
<?php phpinfo(); ?>
Then let us know the link to it.
Thanks.