Help; migrated site and now cannot connect to the community
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I moved my site to another server as per the instructions on this site, but now it won't let me connect to the community.
On the sitewide settings I get an error:
The base URL of your site does not match a registered instance of the site. Please click below to authenticate your site again.
But when I then when I click Connect to community button, and enter my username/password it comes back with "You must login with a username that is an owner or editor of this project."
But I am using a username that is the owner of the site. Not only that, but this username is the owner of both sites, the one I migrated from and the one I migrated to. If I log on to concrete5.org using a browser and check Projects, it lists both sites and my username as owner.
This is driving me bonkers...
details : my username is beautox (but I tried creating new ones, beautox1 and beautox2 but they don't work either)
The old site is here:
http://www.beausoft-netcams.com/netcam-watcher/...
The new site is
http://www.nzinhdr.com/ncwdev/
The new site works fine; it just won't connect...
Thanks for any help.
bob
On the sitewide settings I get an error:
The base URL of your site does not match a registered instance of the site. Please click below to authenticate your site again.
But when I then when I click Connect to community button, and enter my username/password it comes back with "You must login with a username that is an owner or editor of this project."
But I am using a username that is the owner of the site. Not only that, but this username is the owner of both sites, the one I migrated from and the one I migrated to. If I log on to concrete5.org using a browser and check Projects, it lists both sites and my username as owner.
This is driving me bonkers...
details : my username is beautox (but I tried creating new ones, beautox1 and beautox2 but they don't work either)
The old site is here:
http://www.beausoft-netcams.com/netcam-watcher/...
The new site is
http://www.nzinhdr.com/ncwdev/
The new site works fine; it just won't connect...
Thanks for any help.
bob
Same here if anyone can help
Ian
Ian
I have the same problem as well. Help!
awe come on, no answers after a half a year??? WOW!!!!! (i have this same error after updating to 5.4.2 through the dashboard. still reading the code and searching around to find a workaround.
There are a lot of different reasons why you may not be able to connect your site to the community. Chances are this issue was resolved via private message a year ago. If you can't connect to the community, you can always install add-ons/themes by hand. there's instructions linked to from the main nav of concrete5.org, right here:
http://www.concrete5.org/marketplace/how_to_install_add_ons_and_the...
http://www.concrete5.org/marketplace/how_to_install_add_ons_and_the...
I'd like to have this information as well. I cannot find where I set the 'owner' email address except for inside the setup process. Now that the site is established, this information seems to have disappeared.
Can someone at least post some type of resolution??
People are still having issues and we need resolution or we are going to use something else to build with. This is ridiculous.
People are still having issues and we need resolution or we are going to use something else to build with. This is ridiculous.
This comes up all the time in different forum posts. Read this How-To, and possibly some of the comments following it for more information/insight:
http://www.concrete5.org/documentation/how-tos/editors/reconnect-to...
One of the things not mentioned there, is if none of those things work (deleting the database tokens, removing/re-adding the project on concrete5.org) is to take a look with Chrome's dev tools or Firefox Web Developer tools and see if there are any networking problems.
Hope that helps,
John
http://www.concrete5.org/documentation/how-tos/editors/reconnect-to...
One of the things not mentioned there, is if none of those things work (deleting the database tokens, removing/re-adding the project on concrete5.org) is to take a look with Chrome's dev tools or Firefox Web Developer tools and see if there are any networking problems.
Hope that helps,
John
Yeah we've actually found that to be the #1 issue recently. Hosts not
having DNS lookups properly configured for outgoing requests..
It’s quite likely that your webserver is timing out when looking up our
hostname.
Can you ask your webhost to add a host entry for us?
concrete5.org: 50.28.55.221 concrete5.orghttp://www.concrete5.org
community.concrete5.org
having DNS lookups properly configured for outgoing requests..
It’s quite likely that your webserver is timing out when looking up our
hostname.
Can you ask your webhost to add a host entry for us?
concrete5.org: 50.28.55.221 concrete5.orghttp://www.concrete5.org
community.concrete5.org
Now if only the 2+ year old borked links in the forums were fixed ;)
Try your link above, I bet c5's webserver gets slammed with 404's because of this.
Never did understand how chopping down the link text helps anyone ...
http://www.concrete5.org/www.www.concrete5.org... => 404, that page was not found (doh!)
Try your link above, I bet c5's webserver gets slammed with 404's because of this.
Never did understand how chopping down the link text helps anyone ...
http://www.concrete5.org/www.www.concrete5.org... => 404, that page was not found (doh!)
Thank you thank you thank you!!!
That worked! My site is now connected.
Thank you again!!
Jessica :)
That worked! My site is now connected.
Thank you again!!
Jessica :)
i have the same Problem ... Have you to work sth. out