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I have been asked to take over a clubs website as a relation owns it. However I am a proper newbie to web pages (other than minor changes). First thing I get tasked with was upgrading the PHP, I did this on fasthosts and within hours the site had vanished into lines of script so I reset the changes to get the site back. Fasthosts told me to upgrade my concrete version so I did and that is where it all went wrong. After pressing the update button the page crashed, when I reloaded it and logged back into the site all I get is a box saying 'checking for updates' with a spinning circle and I cant do anything.

Can anyone help but remembering I'm a dangerous newbie so please assume I know nothing...... which is true
 
hutman replied on at Permalink Reply
hutman
First, check your /site/config.php to see if there is a line in there defining the app version, if there is, delete it.

Second, what version are you currently on and what version are you trying to get to?
hlsd007 replied on at Permalink Reply
I have tried navigating to that page but I get a 404 error also I cant check any version info as I am unable to access any site details as the update error appears straight after the log in screen
hutman replied on at Permalink Reply
hutman
You need to check that file on the server, not through the website.
hlsd007 replied on at Permalink Reply
Thank you for your help with this but I must be being really dumb but I have managed to open the site via ftp and can see all the folders and files etc but I cant find config.php anywhere?????
hutman replied on at Permalink Reply
hutman
And my apologies to anybody else who looks at this thread it's /config/site.php not what I had there before.
Gondwana replied on at Permalink Reply
Gondwana
Doesn't this depend on the version of c5? I thought it changed between 5.6 and 5.7.

I wonder if problems stem from incompatibilities between versions of php and c5. An old c5 version won't like a new php version. It might be easier to get the earlier version of the site back if the php version is set to something compatible with it (and, ideally, compatible with the version to which the upgrade was attempted).