HELP!! Site fallen while updating. I'dont know what to do

Permalink November 28, 2014 at 11:44 AM

Hi everybody!

My site namussfilms.com has fallen while I was updating to the new version 5.6.0.2. Now I don't know how to solve it. When I go to my webpage appears the next message:

Warning: require() [function.require]: Unable to access /usr/home/namussfilms.com/web/updates/concrete5.6.3.2/concrete/startup/config_check.php in /usr/home/namussfilms.com/web/updates/concrete5.6.3.2/concrete/dispatcher.php on line 22
Warning: require(/usr/home/namussfilms.com/web/updates/concrete5.6.3.2/concrete/startup/config_check.php) [function.require]: failed to open stream: No such file or directory in /usr/home/namussfilms.com/web/updates/concrete5.6.3.2/concrete/dispatcher.php on line 22
Warning: require() [function.require]: Unable to access /usr/home/namussfilms.com/web/updates/concrete5.6.3.2/concrete/startup/config_check.php in /usr/home/namussfilms.com/web/updates/concrete5.6.3.2/concrete/dispatcher.php on line 22
Warning: require(/usr/home/namussfilms.com/web/updates/concrete5.6.3.2/concrete/startup/config_check.php) [function.require]: failed to open stream: No such file or directory in /usr/home/namussfilms.com/web/updates/concrete5.6.3.2/concrete/dispatcher.php on line 22
Fatal error: require() [function.require]: Failed opening required '/usr/home/namussfilms.com/web/updates/concrete5.6.3.2/concrete/startup/config_check.php' (include_path='.:/usr/local/share/pear') in /usr/home/namussfilms.com/web/updates/concrete5.6.3.2/concrete/dispatcher.php on line 22

Anybody knows what to do?
thank you very much to everybody in advance!!
jon

Dinamicore replied on Nov 30, 2014 at 4:10 pm Permalink Reply

Hope you backed up your database. If not, ask your hosting provider to restore a courtesy backup.

If you backed up you database, go to root files/backups and make sure the database has permissions 664; if not change permissions with the cPanel file manager. Then download it to your computer.

In PhpMyAdmin delete the tables of the database, and import the backup.

Then, go to root config folder and open file site.php; at the bottom replace the last line with
<?php define('DIRNAME_APP_UPDATED', 'concrete5.X.X.X');?> the version (in the X places) you had prior to update.

This will recover your site.