Help with migration
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Hello,
Ok, so starting to get a bit frustrated, We recently were with a host that would not allow us access to our files, so we moved to a host where we will have full control, we archived the old site and had the new host unpack and set everything up, we can access the site, however none of the old passwords to admin work, so we cannot change anything, I posted a help question regarding this but it did not garner much help other than to look at the logs, which due to my unfamiliarity of the program, did not help, so my next question is, If I reinstall Concrete5, will i lose all the data or will it scan the site and use the files already on the site?
Ok, so starting to get a bit frustrated, We recently were with a host that would not allow us access to our files, so we moved to a host where we will have full control, we archived the old site and had the new host unpack and set everything up, we can access the site, however none of the old passwords to admin work, so we cannot change anything, I posted a help question regarding this but it did not garner much help other than to look at the logs, which due to my unfamiliarity of the program, did not help, so my next question is, If I reinstall Concrete5, will i lose all the data or will it scan the site and use the files already on the site?
Thank you for the response,
Yes I have PHPMySql and I did go in, find the reset password link and changed the password, but it still is not letting us in. It put the new password in and resetting it, but when I try to login the page takes us to an old form we no longer use, and we dont get the toolbar.. very strange.
Any idea as to what might be the issue?
Yes I have PHPMySql and I did go in, find the reset password link and changed the password, but it still is not letting us in. It put the new password in and resetting it, but when I try to login the page takes us to an old form we no longer use, and we dont get the toolbar.. very strange.
Any idea as to what might be the issue?
Is it an old site? 5.6?
How do I determine my version?
When was it built?
Or: Do you have this file concrete\config\version.php? What's the content of it?
Or: Do you have this file concrete\config\version.php? What's the content of it?
<?php
defined('C5_EXECUTE') or die("Access Denied.");
$APP_VERSION = '5.6.2.1';
defined('C5_EXECUTE') or die("Access Denied.");
$APP_VERSION = '5.6.2.1';
However, if you just need to access your system, why not reset the password?
In case emails don't work, as you've mentioned, you have to check the database log table. Do you have phpMyAdmin installed? If yes I can guide you to the right place, it's prettys imple.