Images not showing in File Manager on C5-hosted site (not live yet)
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Hi,
I've just transferred a site to a client's C5 hosting package and all the images in the File Manager aren't appearing - see attached screenshot.
The images have this path:
Can anyone see what's up? Is it because I'm working on a temporary URL?
Thanks
Osu
I've just transferred a site to a client's C5 hosting package and all the images in the File Manager aren't appearing - see attached screenshot.
The images have this path:
<img src="/~username/files/thumbnails/3413/3010/3849/ec-_0047_about-us-duncan-nicholls-va.jpg" border="0">
Can anyone see what's up? Is it because I'm working on a temporary URL?
Thanks
Osu

Can anyone help with this?
Hi,
please check the file permissions on the host. I think the webserver
can't read them.
Kind regards
Blacky
please check the file permissions on the host. I think the webserver
can't read them.
Kind regards
Blacky
Hi,
Can you tell me how my permissions should be set? What do I need to change? The Files folder is set to 755...
I've noticed that it's the thumbnails in the File Manager that aren't showing - is there a way of reindexing / recreating the thumbnails?
Thanks,
Osu
Can you tell me how my permissions should be set? What do I need to change? The Files folder is set to 755...
I've noticed that it's the thumbnails in the File Manager that aren't showing - is there a way of reindexing / recreating the thumbnails?
Thanks,
Osu
Ok, rescanning the images in the File Manager seems to be helping, however, I can't upload new files to my site unless I set the /files/ folder to 777, but surely that's a big security problem?
The sub folders within /files/ are all set to 755 which I assume /files/ should also be set to right?
*EDIT* Despite trying to recursively set /files/ and all subfolders to 777, I STILL can't upload files because of this error message:
By the way, I'm using Concrete5's hosting.
Thanks for any pointers,
Osu
The sub folders within /files/ are all set to 755 which I assume /files/ should also be set to right?
*EDIT* Despite trying to recursively set /files/ and all subfolders to 777, I STILL can't upload files because of this error message:
By the way, I'm using Concrete5's hosting.
Thanks for any pointers,
Osu
Ok, i never tried the hosting you`re mentioning, but as you described it in last post, it seems like php safe mode is on.
Contact your hosting provider and i bet you can sort this out.
Contact your hosting provider and i bet you can sort this out.
Thanks for getting back to me and for the suggestion - I sent a request into support (hosting on Concrete5's hosting package), and they went in and fixed the permissions issue I was having.
Osu
Osu
Aha, so that was sorted out in like 3 min, kk, glad to help
Nope, just forgot to close the thread, but your suggestion is useful as that's a good thing to check.
Cheers
Cheers