Installation hangs at Dashboard
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This is apparently a common problem.. I hate to add another question to the already crowded requests... I am sorry.
This is a fresh install on one of my sites, I am successfully running Concrete5 on another site on the same host (IXWebhosting).
I have followed all the suggestions..Default engine is MyISAM, lower case site name, reloaded , etc, but cannot get past the hang at Loading Dashboard...
Is there a real answer to this problem? It appears that the install program is looking in the wrong place for data? I am running Firefox... Could that be the culprit? I really don't have a clue as to where to look for the answer. (help?)
This is a fresh install on one of my sites, I am successfully running Concrete5 on another site on the same host (IXWebhosting).
I have followed all the suggestions..Default engine is MyISAM, lower case site name, reloaded , etc, but cannot get past the hang at Loading Dashboard...
Is there a real answer to this problem? It appears that the install program is looking in the wrong place for data? I am running Firefox... Could that be the culprit? I really don't have a clue as to where to look for the answer. (help?)
Somewhere in your PHP setup there is a memory size limit.
You can check that by running phpinfo.
If you have access to edit php.ini and if the account is configured to allow you to adjust settings, then you may be able to increase it yourself.
If not (or if what I wrote above is nonsense to you), then its best to contact your host and get their advice on setting memory size limits for php.
You can check that by running phpinfo.
If you have access to edit php.ini and if the account is configured to allow you to adjust settings, then you may be able to increase it yourself.
If not (or if what I wrote above is nonsense to you), then its best to contact your host and get their advice on setting memory size limits for php.
That was the answer... The default memory limit was set at 24 meg...
I had it reset to the max 64 meg and the installation went smoothly.
For reference, on my IXwebhosting site, the memory_limit value can be changed in the cgi-bin/php.ini file.
The error message in Chrome, and your comment gave me the clues needed to solve the mystery. Thank you.
As a suggestion to the developers... If you could keep the php memory requirements below 24 meg... maybe nobody would have this problem?
I had it reset to the max 64 meg and the installation went smoothly.
For reference, on my IXwebhosting site, the memory_limit value can be changed in the cgi-bin/php.ini file.
The error message in Chrome, and your comment gave me the clues needed to solve the mystery. Thank you.
As a suggestion to the developers... If you could keep the php memory requirements below 24 meg... maybe nobody would have this problem?
More info on what IXwebhosting did to solve the problem
"I've created custom php.ini file for your domain and increased memory_limit value for sandpearls.com domain to 64Mb. You may find it under sandpearls.com/cgi-bin folder. Please note that in order to keep php.ini settings work 3 files should be present under your domain folder:
/cgi-bin/php.ini
/cgi-bin/php5-custom-ini.cgi - should have 755 permissions
/.htaccess - should contain strings below:
AddHandler phpini-cgi .php .htm
Action phpini-cgi /cgi-bin/php5-custom-ini.cgi"
"I've created custom php.ini file for your domain and increased memory_limit value for sandpearls.com domain to 64Mb. You may find it under sandpearls.com/cgi-bin folder. Please note that in order to keep php.ini settings work 3 files should be present under your domain folder:
/cgi-bin/php.ini
/cgi-bin/php5-custom-ini.cgi - should have 755 permissions
/.htaccess - should contain strings below:
AddHandler phpini-cgi .php .htm
Action phpini-cgi /cgi-bin/php5-custom-ini.cgi"
Fatal error: Allowed memory size of 25165824 bytes exhausted (tried to allocate 76 bytes) in /hsphere/local/home/albertbr/sandpearls.com/concrete/libraries/3rdparty/adodb/drivers/adodb-mysql.inc.php on line 503..
Is this something I should discuss with IXWebhosting? or ?