installing - testing required items problem

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hello everyone, first post here. Im a designer that does a bit of coding so im not that familiar when it comes to server settings and setup. Im trying to setup concrete5 on my personal site as a learning experience and im just at a loss here as this problem could be dependent on my particular host. I listed down the results of the test below so i have a few questions.

- should i ask my hosting provider to install the latest version of php?
- it says my system does not appear to have mysql available within php. what exactly does that mean when it says right above it that mysql is available?
- cannot parse the path_info or orig_path_info where do i begin?
- i tried making a phpinfo file but i just got an error that says phpinfo() has been disabled for security reasons. should i get it touch with my host then?
- i did try searching for these specific errors but most of it just went over my head as i am not primarily a developer so any basic advise will be helpful really.



PHP 5.1 Available
PHP 5.2 or greater is recommended
for timezone support.
JavaScript Enabled
MySQL Available
Function mysql_connect() not found. Your system does not appear to have MySQL available within PHP.
Support for C5 Request URLs
Concrete cannot parse the PATH_INFO or ORIG_PATH_INFO information provided by your server.
Image Manipulation Available
Concrete requires GD library 2.0.1 or greater.
XML Support
Concrete requires PHP XML Parser and SimpleXML extensions.
Web Server Access to Files and Configuration Directories
The config/, packages/ and files/ directories must be writable by your web server.

 
Darkwater23 replied on at Permalink Reply
Darkwater23
Welcome to the forums!

First off, who are you hosting with? Some hosting providers are just not configured properly for C5 and probably won't change for you if they are doing shared hosting.

I can probably guess correctly on the MySQL part. The web server needs a DLL with the code required for connecting to a MySQL server. On most installations of Apache, a line in the config file needs to be uncommented and sometimes a library file needs to be installed.

PHP info does show quite a bit of detail about the server configuration, so I guess I can understand why PHP info is disabled. That kind of sucks, though.

I'd get in contact with their support and see if they can assist with the features you need enabled.
dnmrk replied on at Permalink Reply
cheers!

hehe i figured someone would ask me where im hosting with. im not with godaddy but it is a shared linux hosting plan.

they do offer some level of customisation like a custom php.ini file. i checked their support faqs and strangely they suggest creating a php info file to check php installation settings. it could be just a matter of letting them sort it out.

thanks for confirming that this is an issue i have to take up with my host. hopefully i'll get this fixed soon.
WHW1dotCOM replied on at Permalink Reply
I did not realize people where having so much problems with installs of C5, since our hosting service provides flawless single click, and trouble free installs for such a long time. I guess I had just gotten use to it being that way. So, I had to take a moment and reply to these posts.
I've seen a couple of other providers mentioned here and there in the forum, and so I take it that it is OK to mention.

I am with WebHostingWholesale (ya, simply WebHostingWholesale.com). Consider it for your hosting, and trouble free installs of C5 while saving money, and getting excellent hosting service (not just a biased statement).
JohntheFish replied on at Permalink Reply
JohntheFish
Most people do not have problems. Franz will no doubt have numbers, but there are hundreds if not thousands of C5 installs every week. As most of them are in straightforward environments, they have no issues.

It is only the few that have a problem that post here asking for help.

A good job too, as if everyone posted 'I did a successful C5 install today, no issues, but I thought I would post anyway', then the forums would be overloaded and those needing help would be lost in the mass of postings.