Installing the Latest Version of Concrete5
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I have two websites that have the wrong versions of C5 listed on the Project List. I do not get any news or update information and it says all my C5 components are up to date. Therefore it does not allow me to do automatic updates.
I downloaded the new version and tried to upload the Concrete folder to the root directory and AI get the message shown in the attachment, so I cannot upload the folder to do the update manually. I have been having this problem for a while and no one seems to be able to help.
I need to be able to update other parts of these sites and cannot do this without solving the problem.
Please help!!!
I downloaded the new version and tried to upload the Concrete folder to the root directory and AI get the message shown in the attachment, so I cannot upload the folder to do the update manually. I have been having this problem for a while and no one seems to be able to help.
I need to be able to update other parts of these sites and cannot do this without solving the problem.
Please help!!!
well, it seems to be a permission "fault" on the ftp service. First of all i would check out what the ftp-user that you use is allowed to do. with that you will know what to do next.
I was able to resolve the permission situation. I upload the Concrete folder from 5.4.2.1. When I went tohttp://unitedprestroy.org/index.php/tools/required/upgrade... to complete the upgrade, it say I was already up-t-date with 5.4.1.1.
I re-ran the Upgrade anyhow, but it did nothing.
I re-ran the Upgrade anyhow, but it did nothing.
look inside your config/site.php. Does it say something like "version 5.4.1.1" near the last line? I guess you performed the update process before so that a previous sequence stuck upon the permissions problem (wich is no solved as you stated). typically a update/upgrade is done via interface and loads the new concrete dir to the "updates" dir in root. Especially if a former sequence has stopped many parts of the upgrade has been done, and several "checkpoints" for the upgradecheck are done. This will result in the very curious behaviour that the upgradesequence displays now because it "thinks" that the current version is equal. I don't want to scare you, but in my opinion the best practice is to go back to the original 5.4.1.1 version by using backups. Then check for that permission things again so that a regular update initiated from the UI should work flawless. I you feel experienced enough check things out in the previous named site.php and in the database as well where you might find entries that point on the failed upgrade
I was able to update to 5.4.2.1 by uploading the entire 5.4.2.1 folder into the Update folder. It then showed up in the Update area.
However, I am unable to connect to the C5 Community. I get the following error: "Unable to generate a marketplace token. Please ensure that allow_url_fopen is turned on, or that cURL is enabled on your server. If these are both true, It's possible your site's IP address may be blacklisted for some reason on our server. Please ask your webhost what your site's outgoing cURL request IP address is, and email it to us at help@concrete5.org."
i checked with my hosting service and all conditions in the statement have been met. How can I solve this problem.
However, I am unable to connect to the C5 Community. I get the following error: "Unable to generate a marketplace token. Please ensure that allow_url_fopen is turned on, or that cURL is enabled on your server. If these are both true, It's possible your site's IP address may be blacklisted for some reason on our server. Please ask your webhost what your site's outgoing cURL request IP address is, and email it to us at help@concrete5.org."
i checked with my hosting service and all conditions in the statement have been met. How can I solve this problem.
i doubt this. First of all we should have a look ourselves on the php config. Could you please upload a file named "phpinfo.php" into the root dir of your website with the following content
then we can see what EXACTLY is beeing configurated
<?php phpinfo(); ?>
then we can see what EXACTLY is beeing configurated
I have attached the file as requested for the website (unitedprestroy.org). I notice this file does not appear in my other websites' root directories. Two are connected to the community and work fine. One (Troychildrenschorus.org) says it is connected the community, but I am not getting any Latest News Updates on the Dashboard or any info about updates for that one.
