Moving to a new host: all resized images not visible
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I successfully imported my website including FTP files and SQL database, however I noticed that almost all images do not appear anymore.
All files/images are well transferred to the new host (they are all in file manager) but they do not appear on the website (except for those with their original size!). And I can not resize any image anymore!
Maybe there are some problems with the permissions (read/write) but I do not understand where. Can you please help me? thanks in advance
All files/images are well transferred to the new host (they are all in file manager) but they do not appear on the website (except for those with their original size!). And I can not resize any image anymore!
Maybe there are some problems with the permissions (read/write) but I do not understand where. Can you please help me? thanks in advance
ok now everything works properly, it was a cache problem. Bye
hmm, I'm having this exact same problem, but I've tried everything I know how to cache-wise to fix this, and it hasn't. Does anyone have other suggestions?
Many thanks in advance.
Many thanks in advance.
I believe this can happen when the folders that store the resized/cached versions of your images are not set to have write permissions on the server.
Have a look at your /files directory and see if you need to add write permissions. If this is the case, you'll need to change the permissions on all its sub-folders too.
Have a look at your /files directory and see if you need to add write permissions. If this is the case, you'll need to change the permissions on all its sub-folders too.
I have 755 permissions on all folders/files in root/files. I figured that would be enough.
I also just deleted a set of images in file manager, deleted the file set, then re-uploaded the images, creating a new fileset of the same original name. Now I'm not even getting thumbnails in the file manager ...
I also just deleted a set of images in file manager, deleted the file set, then re-uploaded the images, creating a new fileset of the same original name. Now I'm not even getting thumbnails in the file manager ...
This is getting weirder and weirder. All my existing files in file manager I have thumbails, I can view the file, but when I rescan them in file manager it tells me "File not found".
Conversely, doing a rescan on the files I just uploaded again, they are found and rescanned, but there are still no thumbnails. But get this, the location where those files were uploaded to is completely NOT in the root/files folder - they have been uploaded to root/C:/Documents and Settings/myUserName/Desktop/USBWebserver/root/concrete5/files/1713 etc .... what the???
And that isn't even the path on my home machine here, that's the path on my work machine.
So somehow file manager thinks it's still on my work computer, and is getting terribly confused over where files are, and where they're supposed to be. That would explain why I can't see images in the smooth scroller on my portfolio pages.
Anyone know how to get file manager out of this mess?
Conversely, doing a rescan on the files I just uploaded again, they are found and rescanned, but there are still no thumbnails. But get this, the location where those files were uploaded to is completely NOT in the root/files folder - they have been uploaded to root/C:/Documents and Settings/myUserName/Desktop/USBWebserver/root/concrete5/files/1713 etc .... what the???
And that isn't even the path on my home machine here, that's the path on my work machine.
So somehow file manager thinks it's still on my work computer, and is getting terribly confused over where files are, and where they're supposed to be. That would explain why I can't see images in the smooth scroller on my portfolio pages.
Anyone know how to get file manager out of this mess?
Ok, got it sorted - the standard file location was hard coded in to the full path of my dev location on my work computer ... honestly can't remember if that appeared automatically when I installed concrete5, or whether I typed it in afterwards. But, if it did appear automatically, I consider that a bug!
I am having the same issue. I realize it's a cache issue but I can't seem to delete my cache. I have caching disabled. I clear it via the dashboard as well as through the browser but when I look at my source code the images are still getting pulled from the cache. Is there a step I am missing?
