My website disappeared

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My concrete 5 site disappeared after I logged in to the dashboard to do some work. I was on it for about 5 min when the site disappeared and all I am getting now is website cannot be diplayed Most likely causes:
•The website is under maintenance.
•The website has a programming error.

Under the more info it was This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented the webpage from displaying.

We looked at our server and everything is running smoothy. Any suggestions. Do I have to redownload an older version for the site to come back?

 
jvansanten replied on at Permalink Reply
See if you can get into the dashboard to at least get a frame of reference and perhaps adjust backend issues.

/mysite/index.php/dashboard
healthystartpittsburgh replied on at Permalink Reply
Hi, I tried using that link and the page will still not come up
johnpaulb replied on at Permalink Reply
johnpaulb
Hello healthystartpittsburgh,

I recommend checking your .htaccess file, which should be in the root of your concrete5 installation. This file may have a redirect, or something incorrectly coded. Test it by renaming it, for example:
.htaccess.old

That will disable it, then check your site. You may have to clear your browser cache. If that doesn't help, you can always rename it back to: .htaccess

Next, I would check the file permissions for your Concrete5 files. Folders should be 755, and files should be 644.

I hope this helps,
-John-Paul

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