Network Solutions update Hell

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I have an install completed but am unable to download and install packages. Posted a job on odesk to no avail. I'm getting the error below. Have attempted many things from forums including permissions to packages directory, etc. Can you help a brother out? Thanks.

The following errors occurred when attempting to process your request:
There was an error unpacking your file. Perhaps you have not uploaded a valid zip file, or you do not have zip installed.

311Media
 
jbx replied on at Permalink Reply
jbx
Do you have ssh access to your server? If so, pm me the details and I'll fix the issue for you...

Jon
311Media replied on at Permalink Reply
311Media
I emailed netsol support but from what I can tell ssh is not available for their shared windows accts.
mkly replied on at Permalink Reply
mkly
http://forums.networksolutions.com/script-help-perl-php-asp-net-f50-zip-support-t8755.html#entry35812
311Media replied on at Permalink Reply
311Media
Gave up and moved the site to bluehost. Thanks for the help.