Problem accessing site
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I just installed C5 on my godaddy delux hosting plan (linux). The installation all seemed to work fine and i got redirected to the default homepage. However, when i then clicked on dashboard i got the following message and i keep getting this message even when i try to access the default home page.
Error Message
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Warning: require_once(/home/content/d/o/r/doriangrey/html/concrete/concrete/config/../libraries/loader.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/d/o/r/doriangrey/html/concrete/concrete/config/base.php on line 463
Fatal error: require_once() [function.require]: Failed opening required '/home/content/d/o/r/doriangrey/html/concrete/concrete/config/../libraries/loader.php' (include_path='.:/usr/local/php5/lib/php:/home/content/d/o/r/doriangrey/html/concrete/libraries/3rdparty:/home/content/d/o/r/doriangrey/html/concrete/concrete/config/../libraries/3rdparty') in /home/content/d/o/r/doriangrey/html/concrete/concrete/config/base.php on line 463
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If anyone could cast some light on why this is happening i could use a helping hand!
Also i've installed C5 in a subdirectory if this make any difference.
Thanks
Jebediah
Error Message
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Warning: require_once(/home/content/d/o/r/doriangrey/html/concrete/concrete/config/../libraries/loader.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/d/o/r/doriangrey/html/concrete/concrete/config/base.php on line 463
Fatal error: require_once() [function.require]: Failed opening required '/home/content/d/o/r/doriangrey/html/concrete/concrete/config/../libraries/loader.php' (include_path='.:/usr/local/php5/lib/php:/home/content/d/o/r/doriangrey/html/concrete/libraries/3rdparty:/home/content/d/o/r/doriangrey/html/concrete/concrete/config/../libraries/3rdparty') in /home/content/d/o/r/doriangrey/html/concrete/concrete/config/base.php on line 463
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If anyone could cast some light on why this is happening i could use a helping hand!
Also i've installed C5 in a subdirectory if this make any difference.
Thanks
Jebediah
Hmm are you with Godaddy too?
It's quite frustrating cos i've spent the last three days trying out different CMSs and thought i'd found a good one with concrete and then it won't work :/
Well if you manage to get an answer let me know!
It's quite frustrating cos i've spent the last three days trying out different CMSs and thought i'd found a good one with concrete and then it won't work :/
Well if you manage to get an answer let me know!
Nope, I'm afraid I'm with an Australian based hosting company (WebCity) which is a shame, it would have been good to work out some common thread.
I've been using Concrete5 for a while and I won't use any others, it is fantastic but without a resolution to this my hands will be tied.
Best of luck, I'll be watching with interest.
I've been using Concrete5 for a while and I won't use any others, it is fantastic but without a resolution to this my hands will be tied.
Best of luck, I'll be watching with interest.
Well sounds like you really rate it. I've looked at so many CMSs over the past few days and Concrete was the first one i found that looked good and seemed quite easy to tweak for custom templates.
Do you know of any hosts that it does work with? Considering going with Hostmonster
Do you know of any hosts that it does work with? Considering going with Hostmonster
Definately works with my Hostgator reseller account - So easy to install - so easy to implement - so easy to edit and use ;-)
Unfortunately for me (in regards to finding a solution for this issue) it's always worked on every single host I've ever put it on, this is a strange issue and I'm not sure it's specifically one host works one doesn't as my host has had no problems with it up until now.
Rate it? C5 is fantastic, my clients go banana's over it when they see how simple it is, I really do suggest it to anyone out there (IF I CAN FIX THIS DAMN INSTALLATION ISSUE)... LOL, sorry, getting a little frustrated now, 3 days and counting!
Rate it? C5 is fantastic, my clients go banana's over it when they see how simple it is, I really do suggest it to anyone out there (IF I CAN FIX THIS DAMN INSTALLATION ISSUE)... LOL, sorry, getting a little frustrated now, 3 days and counting!
Yeah i can imagine it's great for clients. This is exactly what i need but i can't get it working to test it out! So close and yet so far uh.
Why couldn't this happen when i was installing one of the crappy CMSs!
Why couldn't this happen when i was installing one of the crappy CMSs!
hah rub it in why don't ya!
Anyone used C5 hosting? Seems bit more pricie than most.
Anyone used C5 hosting? Seems bit more pricie than most.
It tells you exactly what the problem is.
"No such file or directory:"
It tells you precisely which file.
"/home/content/d/o/r/doriangrey/html/concrete/concrete/config/../libraries/loader.php"
There are three possibilities.
1. The file really isn't there.
The solution is to (re)install, perhaps with necessary permissions that allow you store the file in that location.
2. The permissions on the file or on the directories prohibit you from accessing the file.
The solution is to change the permissions on the file or directories so that the file can be accessed by the web server.
3. The path to the file is wrong.
Change the path assigned in site.php or wherever else necessary.
If you do not have adequate access to check these things, you will need to contact someone who does have access. To tell what is happening, someone needs to look at the directory structure to determine if all of the directories have been created, the files have been installed, the permissions are correct and the paths are set correctly for the site.
"No such file or directory:"
It tells you precisely which file.
"/home/content/d/o/r/doriangrey/html/concrete/concrete/config/../libraries/loader.php"
There are three possibilities.
1. The file really isn't there.
The solution is to (re)install, perhaps with necessary permissions that allow you store the file in that location.
2. The permissions on the file or on the directories prohibit you from accessing the file.
The solution is to change the permissions on the file or directories so that the file can be accessed by the web server.
3. The path to the file is wrong.
Change the path assigned in site.php or wherever else necessary.
If you do not have adequate access to check these things, you will need to contact someone who does have access. To tell what is happening, someone needs to look at the directory structure to determine if all of the directories have been created, the files have been installed, the permissions are correct and the paths are set correctly for the site.
Thanks for the reply mose.
Are these files/folders created when you go through the installation process?
If so i assume it could be that incorrect permissions were set which prevented them from being created.
I will try reinstall later and see if that has the desired effect.
Are these files/folders created when you go through the installation process?
If so i assume it could be that incorrect permissions were set which prevented them from being created.
I will try reinstall later and see if that has the desired effect.
Oh and to clarify further. The reason i asked if these files are created during the installation process is because no files failed to transfer when i ftped C5 to my hosting space. So if none failed to transfer i can't how they're missing unless they're created at installation. But hopefully you can fill me in on this!
The normal installation process creates all of the necessary files and folders for you. If everything was moved to the hosting space correctly, then permissions and setting paths in site.php move to the top of the list.
the files that are missing are not created on install they are uploaded
and your missing the base.php not the loader.php that's the file trying to access the base.php -.-
and your missing the base.php not the loader.php that's the file trying to access the base.php -.-
Well after a full reinstall everything seems to be working fine!
I checked if those files were present which they were. The permissions were also set correctly so i can only assume something glitched somewhere along the lines.
Anyway all is fine and dandy now.
Thanks for the advice everyone !
I checked if those files were present which they were. The permissions were also set correctly so i can only assume something glitched somewhere along the lines.
Anyway all is fine and dandy now.
Thanks for the advice everyone !
Also for anyone who has experienced the same problem I did one other thing different. On the first install i placed the C5 files in a subdirectory called 'concrete'. On the second install i called the folder something else.
Not sure if this might have affected the path to the concrete/config folder.
Anyway thought i would share :)
Not sure if this might have affected the path to the concrete/config folder.
Anyway thought i would share :)
Congratulations... Now you can enjoy the wonders that is C5. My problem was a little different as the solutions didn't work however it lead me to look at the permissions of each config file, the base.php file that was there was auto assigned a permission of 777 which my host flatly refuses, changing to 755 worked.
Woohoo for both of us!!!
Thanks to everyone that helped.
--- Forget that, still no good on my end. Will keep plugging along. Well done Jebediah, best of luck with your use of C5.
Woohoo for both of us!!!
Thanks to everyone that helped.
--- Forget that, still no good on my end. Will keep plugging along. Well done Jebediah, best of luck with your use of C5.
Aww i'm sorry to hear you're still getting problems mate :/ I wish i knew more about C5 and servers to offer some real help!
I have been using C5 regularly on root directories, sub-domains and addon domains and now seem to get this problem with every single installation.
I'm afraid I don't have a solution for you, I've been on the phone all morning with my hosting company and got no where.
Duplicate post to this is at:http://www.concrete5.org/community/forums/installation/installed-fi...