Problems after relocation
Permalink 1 user found helpful
Hi everybody. I`ve created site with my own theme on conctere5.6, it worked just great. But then client relocated site to another hosting. Now, for example, when he uploads file, he gets 81 mistake - example here -http://prntscr.com/c1uw0f. Hosting support says, it means that a user with rights who wanted to create or edit the folder does not exist.
Also, now we can't delete files using filemanager.
On previous hosting site was registered on its test name and added to my projects in conrete5 profile. Now, when I try to connect new site for uploading new modules - i can`t do that( These errors can be related?
Does anybody knows, how to solve problem with mistake 81?
Also, now we can't delete files using filemanager.
On previous hosting site was registered on its test name and added to my projects in conrete5 profile. Now, when I try to connect new site for uploading new modules - i can`t do that( These errors can be related?
Does anybody knows, how to solve problem with mistake 81?
Have you checked the file/folder permissions on the server? You may need to chmod the relevant folders as they may have changed during your site migration.
Umfortunatly, other developer relocated the site (client worries to much about security and I even have no access to hosting panel, only to new ftp).I also thought, that problem is in permissions, and reccomended him to change them for all important folders. But it didn`t help(
But, maybe, he just didn`t change permissions for some important folder, but, I dont know, which exactly. Current permissions you may see here -http://prntscr.com/c1vgcj . All inner folders with 777 rights also have the same permissions.
But, maybe, he just didn`t change permissions for some important folder, but, I dont know, which exactly. Current permissions you may see here -http://prntscr.com/c1vgcj . All inner folders with 777 rights also have the same permissions.
In your original post the screen grab doesn't seem to work, can you repost the error?
I don't think the C5 community link is related to the file manager error. You can log into your C5 account and reassign any add-on licenses to the new site.
I don't think the C5 community link is related to the file manager error. You can log into your C5 account and reassign any add-on licenses to the new site.
http://prntscr.com/c1wll5 - fixed screenshot. problem in owner column
I'm not too sure to be honest. It looks to me like this is a server issue. Something to do with the different users between the two hosting accounts you've switched between.
There is a thread here, that addresses ownership of files within C5 that might be worth reading:https://www.concrete5.org/community/forums/chat/how-do-i-change-a-fi... but I don't *think* this will fix your issue.
If you can't edit the file ownership, then the only other thing I can think, is to download all the affected folders and then re-upload them using the correct master FTP login for the new server. Then hopefully the files will show the correct ownership.
Possibly you need advice from someone more clued up on server/apache issues!
There is a thread here, that addresses ownership of files within C5 that might be worth reading:https://www.concrete5.org/community/forums/chat/how-do-i-change-a-fi... but I don't *think* this will fix your issue.
If you can't edit the file ownership, then the only other thing I can think, is to download all the affected folders and then re-upload them using the correct master FTP login for the new server. Then hopefully the files will show the correct ownership.
Possibly you need advice from someone more clued up on server/apache issues!
Anyway, thanks for help) At least I`ve figured out what shoul be done next
