Running a database backup before or after installing an add on?

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Hi folks,

I would like to download an add on on Concrete 5.6 version but not sure if I have to run a database back up before or after I install an add on?
I tried running a backup before installing an add on and the page just went blank. The site works....wondering why it went blank.

Thanks for your help!

Cheers!

 
hutman replied on at Permalink Reply
hutman
Sounds like the site timed out before the backup completed. If you have phpMyAdmin it would be better to do it that way.