Serious Update Problem: Site Backup/Restore attempt - Now gives server 500
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We had a client, who being a member of the Administrators group attempted what looks like a backup/restore after which submitted a support ticket with us about their site giving a 500 error.
I have tried to fix this but have no idea where I am looking or whats actually causing the error.
I do have a backup but its 2 months old and missing a serious amount of work we have done since (200+ pages of translation).
Can anyone point out what may have gone wrong?
Starting again is not an option this time I'm afraid the site has over 700 pages of content.
Steps I have taken so far are to:
#repair the db,
#try to merge the older db with the newer one(Too many connections with too many tables to do manually)
#reverted back to our previous versions,
5.6.0.2
5.6.0.1
5.5.2.x (5.6 new permissions lock out the site) I can view a login page but thats all
upgrading to 5.6.1(struggling to force the upgrade)
Any help would really be appreciated I am running out of ideas?
Sean
I have tried to fix this but have no idea where I am looking or whats actually causing the error.
I do have a backup but its 2 months old and missing a serious amount of work we have done since (200+ pages of translation).
Can anyone point out what may have gone wrong?
Starting again is not an option this time I'm afraid the site has over 700 pages of content.
[Sat Mar 16 15:29:56 2013] [error] [client 188.127.99.34] PHP Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/vhosts/mysite.com/httpdocs/updates/concrete5.6.0.2/concrete/libraries/3rdparty/adodb/drivers/adodb-mysql.inc.php on line 739 [Sat Mar 16 15:31:01 2013] [error] [client 188.127.99.34] PHP Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/vhosts/mysite.com/httpdocs/updates/concrete5.6.0.2/concrete/core/libraries/backup.php on line 141, referer: http://www.mysite.com/dashboard/system/backup_restore/backup/ [Sat Mar 16 15:35:51 2013] [error] [client 188.127.99.34] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 8029604 bytes) in /var/www/vhosts/mysite.com/httpdocs/updates/concrete5.6.0.2/concrete/libraries/3rdparty/adodb/adodb-exceptions.inc.php on line 78, referer: http://www.mysite.com/dashboard/system/backup_restore/backup/ [Sat Mar 16 15:36:03 2013] [error] [client 188.127.99.34] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 8029604 bytes) in /var/www/vhosts/mysite.com/httpdocs/updates/concrete5.6.0.2/concrete/libraries/3rdparty/adodb/adodb-exceptions.inc.php on line 78, referer: http://www.mysite.com/dashboard/system/backup_restore/backup/ [Sat Mar 16 15:36:19 2013] [error] [client 188.127.99.34] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 8029604 bytes) in /var/www/vhosts/mysite.com/httpdocs/updates/concrete5.6.0.2/concrete/libraries/3rdparty/adodb/adodb-exceptions.inc.php on line 78, referer: http://www.mysite.com/dashboard/system/backup_restore/backup/ [Sat Mar 16 15:37:30 2013] [error] [client 188.127.99.34] PHP Fatal error: Call to a member function overrideCollectionPermissions() on a non-object in /var/www/vhosts/mysite.com/httpdocs/updates/concrete5.6.0.2/concrete/core/models/permission/assignments/area.php on line 33, referer: http://www.mysite.com/ [Sat Mar 16 15:37:40 2013] [error] [client 188.127.99.34] PHP Fatal error: Call to a member function overrideCollectionPermissions() on a non-object in /var/www/vhosts/mysite.com/httpdocs/updates/concrete5.6.0.2/concrete/core/models/permission/assignments/area.php on line 33, referer: http://www.mysite.com/dashboard/system/optimization/clear_cache/cache_cleared/ ### lots more of the Call to a member function overrideCollectionPermissions() on a non-object on various files then [Sat Mar 16 15:42:31 2013] [error] [client 188.127.99.34] PHP Fatal error: Exception thrown without a stack frame in Unknown on line 0, referer: http://mysite.com/dashboard/system/backup_restore/backup/ [Sat Mar 16 15:42:32 2013] [error] [client 188.127.99.34] PHP Fatal error: Call to a member function config() on a non-object in /var/www/vhosts/mysite.com/httpdocs/packages/multilingual/helpers/default_language.php on line 55 [Sat Mar 16 15:42:34 2013] [error] [client 188.127.99.34] PHP Fatal error: Exception thrown without a stack frame in Unknown on line 0
Steps I have taken so far are to:
#repair the db,
#try to merge the older db with the newer one(Too many connections with too many tables to do manually)
#reverted back to our previous versions,
5.6.0.2
5.6.0.1
5.5.2.x (5.6 new permissions lock out the site) I can view a login page but thats all
upgrading to 5.6.1(struggling to force the upgrade)
Any help would really be appreciated I am running out of ideas?
Sean
