Solving Concrete5.7.3.1 Installation problems
Permalink 1 user found helpful
Following from personal experience - and in no way is from Concrete5 staff, etc.
- - - - - - - - - - - - - - -
The following is to help with problems installing Concrete5.7.3.1 after a 'failed' install (such as getting a "permissions" error (seems to happen on the Page 2 of installation); or on Page 3 getting a "Class \Concrete\Job\.CheckAutomatedGroups does not exist." error or similar.
Best advice was from frz - 'start over' - so I did, but from the very beginning leaving nothing on the web site servers of anything from previous missteps including no folders, no files, and nothing in the database.
The following on a W7/64 (no information regarding a iOS system but would expect to be the same (except for the pUTTY SHS.)
=============================
SUCCESS! After an absolute cleaning - need to be able to remove all files and directories created by a Concrete5 install.
------------------programs used-------
OS Environment: Windows 7/64 Professional
Hosting service: dreamhost.com (provides ftp which was used per below) seems to provide good access and tools to website, seems to be leaning a bit more to a nuts-and-bolts installer rather than a less hand's on such as a GD service. <just a limited personal observation>
SHS Shell: pUTTY (http://www.chiark.greenend.org.uk/~sgtatham/putty/... ) for Windows and Unix platforms
Firefox FTP: used (fastest ftp for me)https://addons.mozilla.org/en-US/firefox/addon/fireftp/...
--------------
<caveat - information below is from personal experiece installing Concrete5.7..3.1 after a 'failed' attempt. My problems may have been started when i (erroneously) unzipped the Concret5.7.3.1.zip on a local computer and then uploaded that to the website. That of course did not work...but then trying to start over without going back to the very beginning, i was able to hobble along until still getting stuck. Taking frz advice to "start over" i did the following and had no problems. In fact just for fun (;/) i did it twice....doing a complete cleanup in between, and each time it worked - when a clean install with a cleared database too.)
it seems that not all ftp or other programs show everything - so that is important to get rid of absolutely everything.
I use pUTTY (Windows) to then delete all directories, all files, to an absolutely empty website.
Also - Concrete5.7.3.1 wants to be installed by uploading the zip file to the website and then unzipping it there.
So starting absolutely fresh meant (my experience):
1. deleted everything and all, and use my web service ftp, a browser ftp (firefox ftp) and pUTTY shell to verify i had a completely clean website.
2. downloaded a fresh version of Concrete5.7.3.1.zip
3. ftp to the website directly (not using any sub-folders as the instructions seem to indicate - when a sub-folder is made and Concrete5.7.3.1.zip is put there...the program creates itself on that sub-folder, so the web address 'home' is on www.www.website.com/sub-folder/index.php... INSTEAD of what would be expected:http://www.website.com/index.php.
4. use a shell program (pUTTY in Windows worked smoothly for me) to then used the unzip command (comes with pUTTY) to unzip the Concrete5.7.3.1.zip file.
5. then just going to website, Concrete5.7.3.1 installs itself in a jiffy.
Extra credit - ALSO ALSO - need to have access to your database and DELETE ANY DATABASE ITEMS too (but NOT the database itself...just its contents - you keep the same database). This is important - if you started to install (it seems
Concrete5.7 is a much more larger program, C5.6 had about 150 database items, and C5.7 has more than 250 - quite a change!)
I used phpmyadmin i had available from my hosting service to get to the database and just drop (delete) everyting - cleaned house. I kept the same Mysql database, i just deleted the contents.
When Concrete5.7.3.1 installs itself, it will not work if this is not done. But it will gladly (it seems) install itself to the MySQL (empty) database.
I have used 5.6 and find learning the 5.7 navigation easy - and much more sophisticated.
Worth the effort if starting a new website for sure!
- - - - - - - - - - - - - - -
The following is to help with problems installing Concrete5.7.3.1 after a 'failed' install (such as getting a "permissions" error (seems to happen on the Page 2 of installation); or on Page 3 getting a "Class \Concrete\Job\.CheckAutomatedGroups does not exist." error or similar.
Best advice was from frz - 'start over' - so I did, but from the very beginning leaving nothing on the web site servers of anything from previous missteps including no folders, no files, and nothing in the database.
The following on a W7/64 (no information regarding a iOS system but would expect to be the same (except for the pUTTY SHS.)
=============================
SUCCESS! After an absolute cleaning - need to be able to remove all files and directories created by a Concrete5 install.
------------------programs used-------
OS Environment: Windows 7/64 Professional
Hosting service: dreamhost.com (provides ftp which was used per below) seems to provide good access and tools to website, seems to be leaning a bit more to a nuts-and-bolts installer rather than a less hand's on such as a GD service. <just a limited personal observation>
SHS Shell: pUTTY (http://www.chiark.greenend.org.uk/~sgtatham/putty/... ) for Windows and Unix platforms
Firefox FTP: used (fastest ftp for me)https://addons.mozilla.org/en-US/firefox/addon/fireftp/...
--------------
<caveat - information below is from personal experiece installing Concrete5.7..3.1 after a 'failed' attempt. My problems may have been started when i (erroneously) unzipped the Concret5.7.3.1.zip on a local computer and then uploaded that to the website. That of course did not work...but then trying to start over without going back to the very beginning, i was able to hobble along until still getting stuck. Taking frz advice to "start over" i did the following and had no problems. In fact just for fun (;/) i did it twice....doing a complete cleanup in between, and each time it worked - when a clean install with a cleared database too.)
it seems that not all ftp or other programs show everything - so that is important to get rid of absolutely everything.
I use pUTTY (Windows) to then delete all directories, all files, to an absolutely empty website.
Also - Concrete5.7.3.1 wants to be installed by uploading the zip file to the website and then unzipping it there.
So starting absolutely fresh meant (my experience):
1. deleted everything and all, and use my web service ftp, a browser ftp (firefox ftp) and pUTTY shell to verify i had a completely clean website.
2. downloaded a fresh version of Concrete5.7.3.1.zip
3. ftp to the website directly (not using any sub-folders as the instructions seem to indicate - when a sub-folder is made and Concrete5.7.3.1.zip is put there...the program creates itself on that sub-folder, so the web address 'home' is on www.www.website.com/sub-folder/index.php... INSTEAD of what would be expected:http://www.website.com/index.php.
4. use a shell program (pUTTY in Windows worked smoothly for me) to then used the unzip command (comes with pUTTY) to unzip the Concrete5.7.3.1.zip file.
5. then just going to website, Concrete5.7.3.1 installs itself in a jiffy.
Extra credit - ALSO ALSO - need to have access to your database and DELETE ANY DATABASE ITEMS too (but NOT the database itself...just its contents - you keep the same database). This is important - if you started to install (it seems
Concrete5.7 is a much more larger program, C5.6 had about 150 database items, and C5.7 has more than 250 - quite a change!)
I used phpmyadmin i had available from my hosting service to get to the database and just drop (delete) everyting - cleaned house. I kept the same Mysql database, i just deleted the contents.
When Concrete5.7.3.1 installs itself, it will not work if this is not done. But it will gladly (it seems) install itself to the MySQL (empty) database.
I have used 5.6 and find learning the 5.7 navigation easy - and much more sophisticated.
Worth the effort if starting a new website for sure!
