Trouble to transfer from local to live (missing Edit Bar)
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Hello all,
This is my first post, first of all thank you for letting people such a great piece of software!
I have transferred my website from my local machine (running on MAMP) to a commercial live server. The website is broken not as in the sense that it does not work at all but some features are not working properly...
I can login but the tab at the top letting me to edit has disappeared.
There is a "galleria" included which does not work anymore.
Here is what is left of my website:
http://www.grafito.co.uk/
I must have broken something but I can't think what I have done wrong. I have followed these instructions:
http://www.concrete5.org/community/forums/documentation_efforts/mov...
To be honest i don't know in which direction to look. Can somebody give me a hint?
It is rather urgent I would need it to be online tomorrow!
Cheers
Y
This is my first post, first of all thank you for letting people such a great piece of software!
I have transferred my website from my local machine (running on MAMP) to a commercial live server. The website is broken not as in the sense that it does not work at all but some features are not working properly...
I can login but the tab at the top letting me to edit has disappeared.
There is a "galleria" included which does not work anymore.
Here is what is left of my website:
http://www.grafito.co.uk/
I must have broken something but I can't think what I have done wrong. I have followed these instructions:
http://www.concrete5.org/community/forums/documentation_efforts/mov...
To be honest i don't know in which direction to look. Can somebody give me a hint?
It is rather urgent I would need it to be online tomorrow!
Cheers
Y
OK, I have the debug mode to development. There aren't any errors generated in the browser, when I go to the dahsboard -> reports -> logs, nothing relevant is generated.
Nevertheless I think that I start to understand something. Until you had written go to the log, I hadn't figured out that I could go to the dashboard by pasting index.php/dashboard in the url ( Sorry, I am a bit of a beginner ;-) )
Now that I have done this, it appears that the dashboard is horrible; it looks like early 90's html, so i suppose that concrete may not be able to access the CSS or access the wrong one or something similar. Also I had changed the main.css by hand to change the background and this edit has disappeared. I have checked on the server and the main.css I have uploaded is the right one.
Can somebody point out what to check next, some chmod issue, or something else?
Thanks in advance!
Nevertheless I think that I start to understand something. Until you had written go to the log, I hadn't figured out that I could go to the dashboard by pasting index.php/dashboard in the url ( Sorry, I am a bit of a beginner ;-) )
Now that I have done this, it appears that the dashboard is horrible; it looks like early 90's html, so i suppose that concrete may not be able to access the CSS or access the wrong one or something similar. Also I had changed the main.css by hand to change the background and this edit has disappeared. I have checked on the server and the main.css I have uploaded is the right one.
Can somebody point out what to check next, some chmod issue, or something else?
Thanks in advance!
please follow all instructions post here:
http://www.concrete5.org/documentation/installation/moving_a_site...
http://www.concrete5.org/documentation/installation/moving_a_site...
Thanks for the link, this is a very nice tutorial!
From memory, this is what I have done ( I did the database stuff afterward as I got an error message saying it couldn't connect to the database).
Since I went through a process of trial and error may be there is something I have missed and I will try to redo it tonight following this tutorial. i can't believe I didn't find it in the first instance, I have been failed by my google fu!
Thinking more about it:
When I have built the site I have tweaked the main.css Could this be the reason why?
Could it be the hosting company?
We need something asap, would uploading a clean install and redo the site online solve the issue?
Hmmmh, lots of question, thank you all for your attention.
Y
From memory, this is what I have done ( I did the database stuff afterward as I got an error message saying it couldn't connect to the database).
Since I went through a process of trial and error may be there is something I have missed and I will try to redo it tonight following this tutorial. i can't believe I didn't find it in the first instance, I have been failed by my google fu!
Thinking more about it:
When I have built the site I have tweaked the main.css Could this be the reason why?
Could it be the hosting company?
We need something asap, would uploading a clean install and redo the site online solve the issue?
Hmmmh, lots of question, thank you all for your attention.
Y
I have followed to the letter the new tutorial and I have reproduced exactly the same issue, what's next?
I don't know what to do.
Rebuild the website from scratch but online?
I don't know what to do.
Rebuild the website from scratch but online?
I have ruled out main.css being the culprit by trying the vanilla one and getting the same issues.
So to make a concise list of the "symptons":
- The edit bar does not appear anymore when I log in
- I can access the dashboard by entering the Url instead of clicking dasboard but when I get there the formatting is lost and I get plain text
-There aren't logs of errors
-Links to thumbnails in the Dashboard area are broken
-The host automatically adds an empty "cgi-bin" folder in the root that I can't delete.
-I changed manually the main.css to add a background image and this image does not appear on the live site but works OK on the local website.
-The galleria block we have added does not work anymore.
Anybody understands what is going on?
So to make a concise list of the "symptons":
- The edit bar does not appear anymore when I log in
- I can access the dashboard by entering the Url instead of clicking dasboard but when I get there the formatting is lost and I get plain text
-There aren't logs of errors
-Links to thumbnails in the Dashboard area are broken
-The host automatically adds an empty "cgi-bin" folder in the root that I can't delete.
-I changed manually the main.css to add a background image and this image does not appear on the live site but works OK on the local website.
-The galleria block we have added does not work anymore.
Anybody understands what is going on?
I have "chmod 777" all my files and now it works...
I suppose this is not best practice!
If somebody could point me toward some relevant tutorial or documentation to adopt a less crude approach, that would be appreciated!
I suppose this is not best practice!
If somebody could point me toward some relevant tutorial or documentation to adopt a less crude approach, that would be appreciated!
http://www.concrete5.org/documentation/installation/file-directory-permissions
usually 755 will do it but like that doc says it depends on your setup, there's usually always a way around 777 which I always consider a BAD idea..
usually 755 will do it but like that doc says it depends on your setup, there's usually always a way around 777 which I always consider a BAD idea..
Also check your Reports and Logs section to see if there is anything out of the ordinary in the Logs. Errors logs should stand out when viewing them.