upgraded but not working
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Hi all brilliant and helpful computer types! I upgraded my site--www.tragic-death.com--to enable it to work with my host's php upgrade. All seemed good on first upgrade 5.4.1 to 5.4.2. Then on the move to 5.5, it looked good for a moment but--the site opens for a few moments and then a searching for upgrades pinwheel appears and won't quit! Now what??!
Hi,
thanks for answering. I followed those directions and the first step to 5.4.2.2 worked fine. Then, the move to 5.5 gave me the trouble.
I assume firebug is something that checks for bugs in the browser? Don't know anything about it. Should I install it?
thanks for answering. I followed those directions and the first step to 5.4.2.2 worked fine. Then, the move to 5.5 gave me the trouble.
I assume firebug is something that checks for bugs in the browser? Don't know anything about it. Should I install it?
I think some add-ons and themes needed to be updated to work properly in 5.5. Any error messages showing when you hit F12 and look at the Console tab?
Thanks. The site gets kind of frozen in edit mode with the update pinwheel whirling away. I can move to the dashboard but there the same thing is going on.
Sorry--so nothing happens when I hit F12.
Use the Chrome browser. Before you land on the broken page, right-click anywhere on the screen and choose 'Inspect Element'. A window should open at the bottom of your browser and choose the 'Console' tab. Then navigate to your site and see if any errors show up in red in the Console tab.
I see some JavaScript at the bottom of your page that refers to mod_pagespeed. Turn off Google Pagespeed. Perhaps in your host's Control Panel.
THANKS 1,000,000. I opened the console and for whatever reason that seemed to do the trick. It works.
Appreciate your help.
Appreciate your help.
Unfortunately--my happiness was premature. I tried to edit the site and again it got stuck.
Attached is a screen shot and this is the message I get after hitting console on my browser.
TypeError: jQuery.fn.dialog is undefined ccm.app.js:1
TypeError: f.easing[i.animatedProperties[this.prop]] is not a function jquery.js,qv=4442a641aa9df0f7573923595402e260.pagespeed.jm.A_xP-993uZ.js line 1 > eval:2
Help!!
Attached is a screen shot and this is the message I get after hitting console on my browser.
TypeError: jQuery.fn.dialog is undefined ccm.app.js:1
TypeError: f.easing[i.animatedProperties[this.prop]] is not a function jquery.js,qv=4442a641aa9df0f7573923595402e260.pagespeed.jm.A_xP-993uZ.js line 1 > eval:2
Help!!
'pagespeed' appears to be still enabled. There are 6 calls to .js, .css and .jpgs files that still appear to be cached by pagespeed. How did you disable it?
See attached.
See attached.
I really appreciate your help. I just disabled it on my hosting site, but it doesn't seem to have helped. Is there a way to get rid of the cached parts and start anew?
Start with the easy stuff. In my hosting plans, there are several options to speed up a site such as 'Varnish'. Make sure all of them are turned off. Talk to your host to see if there are other things that you should do. These bells and whistles work well for static HTML websites but not so well with dynamic sites. Also make sure your concrete5 caching is off at Dashboard->System and Settings->Speed and Cache Settings. To make sure all the cache files are actually gone, you can even get really aggressive and delete all the files inside the [root]/files/cache folder.
I'll try with the host again and see what they can do. I can't get into the site in edit mode at all to do anything there unfortunately.
Try entering this in your browser to go directly to the dashboard cache page:
www.www.tragic-death.com/index.php/dashboard/system/optimization/cac...
You can also FTP into your server and delete all the files in the [root]/files/cache folder.
www.www.tragic-death.com/index.php/dashboard/system/optimization/cac...
You can also FTP into your server and delete all the files in the [root]/files/cache folder.
This is the reply I got from my host:
"I took a look at the site files and it appears that it is still partially at least running 5.4.1.1.
naos:/home/nafmos/tragic-death.com/concrete/config# cat version.php <?php
defined('C5_EXECUTE') or die("Access Denied."); $APP_VERSION = '5.4.1.1';
SO this means the upgrade did not go through completely. This is the reason why you are getting errors and also why the site is slow."
Now what?
"I took a look at the site files and it appears that it is still partially at least running 5.4.1.1.
naos:/home/nafmos/tragic-death.com/concrete/config# cat version.php <?php
defined('C5_EXECUTE') or die("Access Denied."); $APP_VERSION = '5.4.1.1';
SO this means the upgrade did not go through completely. This is the reason why you are getting errors and also why the site is slow."
Now what?
Don't sweat the reference to 5.4. They're looking at the original core files but your site's core files are located in the [root]/updates/concrete5.5.2.1/concrete/
It's slow because it's on version 5.5 which is known to be slow.
It's slow because it's on version 5.5 which is known to be slow.
You can add this line to your .htaccess file to turn off pagespeed.
ModPagespeed off
Did Dreamhost tell you how to disable pagespeed in your Control Panel or did they just blame your code?
http://wiki.dreamhost.com/Page_Speed_Optimization...
http://wiki.dreamhost.com/Page_Speed_Optimization...
It was a simple "uncheck a box" fix. So--I think that it's off. But the site is still giving me problems.
I know it's still on because if you access your home page with this URL and look at the HTML source, the references to pagespeed are gone.
Did you try adding
to your .htaccess file?
If there any other caching schemes enabled in the Dreamhost's Control Panel then turn them all off.
http://www.tragic-death.com/index.php?ModPagespeed=off
Did you try adding
ModPagespeed off
to your .htaccess file?
If there any other caching schemes enabled in the Dreamhost's Control Panel then turn them all off.
I also noticed that when you go directly to the Dashboard's upgrade page, the system is still asking to upgrade from 5.4 to 5.5.
http://www.tragic-death.com/index.php/tools/required/upgrade
- What is the exact version you used before the last upgrade ?
on:http://www.concrete5.org/documentation/installation/upgrading_concr...
it says that:
If you're using concrete5.4.2.1 or earlier, you'll need to upgrade to concrete5.4.2.2 first.
and if that's ok then:
- What happens when you reload the page ?
- Do you have any tools installed like firebug for Firefox browser - or something similar for another browser - and do you see any errors ?