Installation Help

 

mkly replied on Oct 6, 2012 at 6:55 pm Permalink Best Answer Reply

If I remember correctly, in 5.6+ if you don't get your database settings correct you get this somewhat difficult to understand error.

Check your /config/site.php and make sure that it is changed to the new database, database user, and database password. Also, make sure that you have the new database properly set up on the new server.

So, have no fear, nothing is broken, just need to check the database setup.

redkite replied on Oct 6, 2012 at 7:10 pm Permalink Reply

Thank you. I'm an idiot, I had DB name and DB admin reversed.

Thanks!

mkly replied on Oct 6, 2012 at 7:14 pm Permalink Reply

Haha, you're not an idiot. I've been there many times. That error is a little rough and I think it's getting cleaned up for a future release. Glad you got it sorted.

rainmaker replied on Oct 25, 2012 at 5:05 pm Permalink Reply

mkly, you are a LIFE SAVER!!! :) THANK YOU SO MUCH!!!!!

andy17 replied on Oct 28, 2012 at 8:03 am Permalink Reply

Thanks a million! Your answer made me realize that I had some problems with my database setup. I was quite clueless because of this nonsense error message.

anda replied on Dec 21, 2012 at 11:30 pm Permalink Reply

Thanks a lot! I made the same stupid error...

I fixed my config and now it works but only if I explicitely reload the page. If I navigate to the site home page, I still see the error message. If I hit reload then it works.

I have tried with many browsers, cleared my cache on my browsers, cleared the cache in concrete5 without success.

Any ideas?

anda replied on Dec 22, 2012 at 12:12 am Permalink Reply

I cleared the session cache in files/tmp and the problem went away... go figure...

madesimplemedia replied on May 31, 2014 at 5:22 am Permalink Reply

Thanks you're a life saver! :)

chrisemaj7 replied on Jun 9, 2014 at 11:51 am Permalink Reply

Thanks for the reply -- two years later ;-)

In my case, I had to change the DB_SERVER from localhost to 127.0.0.1. I'm on a Mac, for what it's worth.

jordanlev replied on Oct 12, 2012 at 5:31 pm Permalink Reply

This is a terrible horrible no-good error message. I've filed a bug:
http://www.concrete5.org/developers/bugs/5-6-0-2/wrong-error-messag...
...please go to the bug report and "upvote" it so that it gets more attention from the core team.

And thanks @mkly for the explanation. You're my C5 forum hero this week (even though I'm the one that got a karma badge).

jasteele12 replied on Oct 12, 2012 at 6:12 pm Permalink Reply

I am unable to reproduce this on 5.6.0.2 - I get the following:

Unable to connect to database.
A database error occurred while processing this request.

Doesn't matter whether I switch database, user, host, or just add a few characters to user...

mkly replied on Oct 12, 2012 at 6:25 pm Permalink Reply

I *think this may already be addressed upstream on github. Don't quote me.

And I have a new badge too if you haven't noticed.

sully210 replied on Nov 29, 2012 at 7:12 pm Permalink Reply

I just got the same error, my settings are correct and database is set up correctly. I think the problem for me is that I had to use a script(https://github.com/ahukkanen/c5_db_case_sensitivity) to get the lowercase table names from xampp to be camelCase on my linux server. Do you have any ideas? I need to get this site up today.

palmeros replied on Jun 1, 2013 at 2:59 pm Permalink Reply

Still there on 5.6.1.2. Problem i had was that mysql wasn't started after an upgrade.
Really crappy errormsg tbh.
/p