when i try to upgrade to 5.6.3.3 my site disappears
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I have a site which is (unfortunately!) running on an older version (5.5.1) of concrete5. my web host is running php5.6 (with the option of going back to 5.4 if necessary) my site recently crashed due to some incompatibility with the old c5 and the newer php. i have rectified that, but now if i try to upgrade to newer software (5.6.3.3) through the c5 dashboard on my site, the whole thing disappears (i.e.: blank site, no way to login, nothing). i have been able to restore the site, so it's currently functional, but what i want to know is how best to go about an upgrade to avoid issues in the future. it seems like the only way to proceed is to start from scratch - delete the existing site and install a new version of c5, and then restore from a database backup? is there an easier way?
Thanks Steevb. Yeah I've been trying go from 5.5.1 to 5.5.2.1 and I can't even seem to do that... When i try to upgrade it gives me this error message (see screenshot).
Seems like i'll have to try a much more 'manual' approach... Any ideas?
Seems like i'll have to try a much more 'manual' approach... Any ideas?
This looks like a mysql permissions issue. Can you check and make sure that your mysql acupund1_c5admin user has all permissions granted for all tablees? Namely the btForm table
If I remember correctly you will need to update in stages. So try updating to 5.5.2 then maybe 5.5.4 and then 5.6 and finally 5.6.6.3?
Not 100% sure but I do remember issues when trying to jump to far in one go.