can you link a phpinfo();

Thanks

I too am having exactly the same trouble.

I've been at this for 36 hours now.


I am sure it's something 'simple' and possibly some strange hosting issue, but many of us are not running our own servers, we're using hosted services.

We follow the installation instructions (which incidentally are NOT readily accessible from the 'download' page) to the letter.
The most heartbreaking problem is that C5 itself is offering no help.

It gives the worst possible impression of C5 for what is probably the smallest silly issue. Net result is that people 'give up'.

The whole premise of C5 is that it's relatively simple to work with, and yet this installation issue is clearly cropping up with multiple users, and is yet to be resolved.

I'd rather not use other CMS systems, but I'm afraid this doesn't bode well for C5.

remember - we aren't all linux experts... some are just web designers trying to improve the way we work with CMS. If I can't install this, I fear for how I'm going to explain to my clients how to use it, or how to resolve problems when something goes wrong.

I'm going to persist for another day, then I'm out.

create a file such as info.php and put this in it:

please help me, i have same problem, white page on installing, tried move dev to live, same result - blank white page, my phpinfo is onhttp://www.concrete5.cz/phpinfo.php...

Important things to check when moving from dev to live:

All these checks should be done on your live server.

1. Look in /files/cache/ Delete EVERYTHING you find in that folder.

2. Check your site.php file. Ensure the BASE_URL and DIR_REL are both correctly set.

3. Check your permissions;
on Unix cd to your document root and try:
# chown -R ftpuser.apache ./
# chmod -R ug+rwX files/ packages/ config/

(where ftpuser is your ftp username and apache is whatever user your webserver runs as (usually either apache, www-data or nobody depending on distro))

If you're still having problems, post back...

Jon

cache - cleared
site.php - define('BASE_URL', 'http://www.concrete5.cz');
define('DIR_REL', '/');

third step is problem, asking webhoster ... :(

remove the / in dir_rel

Absolutely right - sorry, I'm typing faster than I'm thinking :S

all done - no change, server still returns 500