Hi, I know this has been an ongoing issue for some people, I think I read every thread on it but wanted to post in case I somehow missed something. I have a form installed, comment blocks and also have an email signup list on my website. I am supposed to get email notifications when someone uses these features, but instead I just get error codes within the report logs:

Mail Exception Occurred. Unable to send mail: Connection timed out
#0 /home3/myactive/public_html/updates/concrete5.4.2.1/concrete/libraries/3rdparty/Zend/Mail/Protocol/Smtp.php(167): Zend_Mail_Protocol_Abstract->_connect('tcp://smtp.gmai...')
#1 /home3/myactive/public_html/updates/concrete5.4.2.1/concrete/libraries/3rdparty/Zend/Mail/Transport/Smtp.php(199): Zend_Mail_Protocol_Smtp->connect()
#2 /home3/myactive/public_html/updates/concrete5.4.2.1/concrete/libraries/3rdparty/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Smtp->_sendMail()
#3 /home3/myactive/public_html/updates/concrete5.4.2.1/concrete/libraries/3rdparty/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail))
#4 /home3/myactive/public_html/updates/concrete5.4.2.1/concrete/helpers/mail.php(271): Zend_Mail->send(Object(Zend_Mail_Transport_Smtp))
#5 /home3/myactive/public_html/packages/reviews/blocks/reviews/controller.php(223): MailHelper->sendMail()
#6 /home3/myactive/public_html/updates/concrete5.4.2.1/concrete/models/block.php(324): ReviewsBlockController->action_form_save_entry()
#7 /home3/myactive/public_html/updates/concrete5.4.2.1/concrete/startup/process.php(267): Block->passThruBlock('form_save_entry')
#8 /home3/myactive/public_html/updates/concrete5.4.2.1/concrete/dispatcher.php(249): require('/home3/myactive...')
#9 /home3/myactive/public_html/concrete/startup/updated_core_check.php(6): require('/home3/myactive...')
#10 /home3/myactive/public_html/concrete/dispatcher.php(14): require('/home3/myactive...')
#11 /home3/myactive/public_html/index.php(2): require('/home3/myactive...')
#12 {main}
Template Used: block_reviews_notification

I use Gmail instead of mail hosted through the same as the site. I am hosting the site through Bluehost. All the appropriate settings are in place to make sure the Domain and mail are pointed to the right places. Bluehost adjusted whatever settings they had on their end and told me it should now work (it doesn't)

I used the Google Apps Wizard within Bluehost to configure email through Gmail so there would be no problem. This didn't work so I then went into Cpanel and changed the MX Entry to Remote Mail Exchanger. This did not work either.

The email address is working, the SMTP connection is fine and I'm getting desperate over here, any other ideas???

Thank you!
Charlotte