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frz replied on May 25, 2012 at 1:21 pm Permalink Reply

How was the update run? Did you do the automatic download from within the dashboard or did they FTP up the new core or something? That could result in a partial file?

It sounds like the new core is corrupt?
Greg suggests that permissions might be off for the file it's trying to include?

greenworldpath replied on May 25, 2012 at 2:19 pm Permalink Reply

The site was updated using the Concrete5 interface. The client does not have access to FTP. Could permissions still be affected?

ConcreteOwl replied on May 26, 2012 at 11:04 am Permalink Best Answer Reply

There have been problems with auto update recently so I would advice against using it, instead do this,
download the update package from this website,
unzip the package and ftp it into the root/updates/ folder,
then run this file from your browser,
http://www.yoursite.com/index.php/tools/required/upgrade...
make sure you backup your database before updating just in case..

If you need to re-run the update file use this code
http://www.yoursite.com/index.php/tools/required/upgrade?force=1...

greenworldpath replied on May 27, 2012 at 1:47 pm Permalink Reply

That worked great. Thank you!

artnvision replied on Jul 17, 2012 at 4:45 pm Permalink Reply

I had problems too and tried this, but now when i login, I don't get a editing menu at the top. I just looks like I didn't login at all. I upgradet to concrete5.5.2.1. Does anyone know what I can do to get the menu back?

pvernaglia replied on Jul 17, 2012 at 4:55 pm Permalink Reply

Check that you have

<?php   Loader::element('footer_required'); ?>

in your footer

artnvision replied on Jul 17, 2012 at 6:23 pm Permalink Reply

It worked! Thak you so much ;0)

webnut replied on Jun 28, 2012 at 12:57 am Permalink Reply

Does this happen often?
C5 breaking?

Ekko replied on Jun 28, 2012 at 12:58 am Permalink Reply

Very very rarely, and always somewhat easily solved.

webnut replied on Jun 28, 2012 at 1:19 am Permalink Reply

Thank you :0]