dashboard not showing

Permalink 2 users found helpful
I added several new pages of content with two new advanced forms and an ecommerce add-on (all of which I've used on other pages of the site as well) and now all of a sudden the "dashboard" and "edit this page" buttons do not show up on the top bar when I log into my site. I can't edit any pages. I restored it to a previous back up that I ran a couple weeks ago and that didn't fix the problem, I updated concrete5, did nothing, cleared my cache and it did nothing. What should I do? I can't edit anything on my webpages.

 
Arequal replied on at Permalink Reply
Arequal
You can go to your Concrete5 dashbord at
http://yourdomain/index.php/dashboard/... and try to delete your buggy pages. If it works now you are sure this is the problem's source.
I would deploy blocks again trying to isolate the conflict
mhawke replied on at Permalink Reply
mhawke
Is there a live URL we could have a look at? Usually this means that there is a JavaScript error somewhere on the page that stops the page rendering before the C5 toolbar gets rendered.

Using Chrome, hit CTRL+SHFT+J and click on the 'Console' tab to see if there are JS errors. You could also be having some PHP errors. The easiest way to see those errors is to right-click and choose 'View Source' and scroll down to the bottom of the HTML to see if there is an error message at the end.
ErinAnderson replied on at Permalink Reply
This is the source code from the homepage is that what you're talking about?

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<html xmlns="http://www.w3.org/1999/xhtml">
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<meta http-equiv="content-type" content="text/html; charset=UTF-8"/>
<title>Atelier Dualis Fine Art School</title>
<meta name="description" content="Atelier Dualis is an independent art school located in Bethlehem, Pennsylvania with a focus on both painting and drawing and business and entrepreneurship. "/>
<meta name="keywords" content="How to draw
arts institute
art school
atelier
realism
painting
drawing "/>
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<div class="row" id="logo-nav-container">
<div id="logo" class="col_4">
<a href="/">
<a href="/"><img border="0" class="ccm-image-block" alt="" src="http://www.atelierdualis.com/files/4513/4438/6635/300x75xheader.jpg.pagespeed.ic.5geR8Eb56I.jpg" width="300" height="75"/></a>
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<h3 style="text-align: center;">Atelier Dualis is an independent Fine Art Educational Institution that provides artists with both the training necessary to produce investment-quality art and the Business/ Entrepreneurship training to create sustainable ventures and communities surrounding their craft. Apprentices undergo drawing exercises that dissect the anatomy of form in conjunction with attention to pressure control while simultaneously learning Business and Entrepreneurship concepts, equipping them with the knowledge and confidence to promote themselves and create a successful business.</h3>
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<p><a href="http://www.erinandersonstudio.com">Erin Anderson Studio</a></p><p><a href="http://www.bethlehempa.org/">City of Bethlehem</a></p><p><a title="mediakit.pdf" href="/index.php/download_file/view/80/1/">Media Kit</a></p>
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it's all a garbled mess to me
ErinAnderson replied on at Permalink Reply
mhawke replied on at Permalink Reply
mhawke
Ok, a couple of things.

To see what's wrong, you need to sign in to your site and then you need to hit CTRL+SHFT+J to bring up your 'Console' tab. You have to look for these errors by duplicating the exact conditions that cause the problem. I can't sign in to your site so I can't duplicate your conditions. If you would like me to log in to see what I can see then you can PM me with your username and password to your site.

Also when you post code, please paste it in between [code][/code] so it ends up in a neat little box.

The 'Jobs' forum is not really for technical support. It is for posting jobs for paid experts. If you would like to hire someone to fix this for you then this is a good place to start. If you would like advice on how to fix it yourself then posting to the regular forums like 'Chit Chat' or 'Building with Concrete5' would be a better choice.
Arequal replied on at Permalink Reply
Arequal
¡High five!
mhawke replied on at Permalink Reply
mhawke
It turned out to be conflicts with a host running Cloudflare. As soon as that was turned off, all was well.

Good luck with your atelier, Erin!