Need help figuring out what is conflicting and preventing the Edit Toolbar from displaying and page edit capabilities
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I've gotten the OK from my client to farm this out given that I've exhausted my knowledge AND have tried several suggestions from others. It appears that there is some JS conflict that I cannot see nor does it show in Dev Tools. The site functions fine for customers... just have no page level editing capabilities. Dashboard and dashboard items area accessible and functioning properly. I can create products fine, pages fines, edit properties etc all from within the dashboard. None of the pages will allow for editing and the home page is a big issue in that it will not display the Toolbar at all. I can, however, go to a page other than the Home Page and login on that page and see the C5 Toolbar. I CAN then edit properties and anything OTHER than the actual page itself and subsequent blocks. Once I click Edit Page, it basically signs me out and the Toolbar disappears and requires me to sign in again.http://www.rockermanoftexas.com...
Trouble Shooting thus far:
-Verified that <?php $this->inc('inc/footer.php'); ?> is in all template pages. Cleared cache
-Verified that <?php Loader::element('footer_required'); ?> is in the Footer file. Cleared cache
-Moved GA script from Header to footer. Cleared cache
-Had "Sharethis" code errors so I removed all hard-coded Sharethis instances. Cleared cache
-Updated all addons (all are properly licensed and linked to the C5 project page) that had updates, including the base Theme which has been forked. Cleared cache
Please take a look and propose a fee to fix this or, if you know this is an easy fix, please just indicate what is causing the problem and the solution if you feel it is something that really can be done without support time.
Thank you!
James Appleton
602-616-6531
Trouble Shooting thus far:
-Verified that <?php $this->inc('inc/footer.php'); ?> is in all template pages. Cleared cache
-Verified that <?php Loader::element('footer_required'); ?> is in the Footer file. Cleared cache
-Moved GA script from Header to footer. Cleared cache
-Had "Sharethis" code errors so I removed all hard-coded Sharethis instances. Cleared cache
-Updated all addons (all are properly licensed and linked to the C5 project page) that had updates, including the base Theme which has been forked. Cleared cache
Please take a look and propose a fee to fix this or, if you know this is an easy fix, please just indicate what is causing the problem and the solution if you feel it is something that really can be done without support time.
Thank you!
James Appleton
602-616-6531
jQuery might be loaded twice... double check that
Dumb question... but where would I check that? I don't see it anywhere in the Header, Footer, or template files.
Some very easy steps you can do:
- Try a default C5 theme, does that work without any other changes?
(the above didn't work, so change back to your theme now)
- Remove all the theme .css files in your code, by commenting the code (so you have no styling, except for the c5 styling). Does it work now?
- Still not... try removing/commenting the theme .js files now
- Still not working? Do you have the latest c5 version? If not, then update.
Let me know how that worked out for you.
- Try a default C5 theme, does that work without any other changes?
(the above didn't work, so change back to your theme now)
- Remove all the theme .css files in your code, by commenting the code (so you have no styling, except for the c5 styling). Does it work now?
- Still not... try removing/commenting the theme .js files now
- Still not working? Do you have the latest c5 version? If not, then update.
Let me know how that worked out for you.
If you have any other caching enabled with your server, you might want to turn it off for now. I have had problems before with the toolbar and Cloudflare caching. What you're describing sounds different, but still would be better to have caching off.
I would say you problem is with plugins on your site. You are using about 15 and i think they are clashing.
I tried switching templates so we know its not that.
I tried switching templates so we know its not that.
