Nonprofit Marching Band Concrete Site Crashed
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Hi,
This is a pro bono request.
We've been long time users of Concrete, it's our 5th year of use I believe. Using Dreamhost.com We've never been able to upgrade to concrete5, and today the Unthinkable- our website went down, and couldn't be restored. Dreamhost couldn't help, and I couldn't save any data. I haven't deleted anything so I know it's all there, but It's really hurting us. We are dead in the water. Any advice - from an expert, who can in laymen terms help us would be appreciated. Please contact me directly- in the meantime I've parkes our domain - it's been 24 hours.
Goal - Fully functioning version of a concrete5 or better website. Would be nice if we could do a full restore. All we need is the old site back or a fresh install with full functionality.
Cheers,
Jonas
Info@brooklyn-leadership.org
Will sign on again in 8 hours. Sorry of this is a duplicate but is a sensitive request.
This is a pro bono request.
We've been long time users of Concrete, it's our 5th year of use I believe. Using Dreamhost.com We've never been able to upgrade to concrete5, and today the Unthinkable- our website went down, and couldn't be restored. Dreamhost couldn't help, and I couldn't save any data. I haven't deleted anything so I know it's all there, but It's really hurting us. We are dead in the water. Any advice - from an expert, who can in laymen terms help us would be appreciated. Please contact me directly- in the meantime I've parkes our domain - it's been 24 hours.
Goal - Fully functioning version of a concrete5 or better website. Would be nice if we could do a full restore. All we need is the old site back or a fresh install with full functionality.
Cheers,
Jonas
Info@brooklyn-leadership.org
Will sign on again in 8 hours. Sorry of this is a duplicate but is a sensitive request.
Hi,
In most cases when a site just goes down it's due to the host updating the PHP on the server or making a server change.
I would be more than happy to take a look for you.
I will send you a message with my email address.
Tim
In most cases when a site just goes down it's due to the host updating the PHP on the server or making a server change.
I would be more than happy to take a look for you.
I will send you a message with my email address.
Tim
Hello Jonas,
I can help you,
I have sent you a private message.
Regards
Matteo
I can help you,
I have sent you a private message.
Regards
Matteo
HI,
Your site is throwing an internal error 500. If nothing has been changed by you then the most likely candidate is a PHP update done by dream hosting. Maybe clearing the caching might help. What version of Concrete5 is it built with?
Good luck,
Martyn
Your site is throwing an internal error 500. If nothing has been changed by you then the most likely candidate is a PHP update done by dream hosting. Maybe clearing the caching might help. What version of Concrete5 is it built with?
Good luck,
Martyn
When the website went down, what was the exact issue? Was it a white screen or did the screen show some sort of error?