Page not working after update. login, database or mapping problem
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Dear all,
I am trying since 3 weeks to recover my page. but it is not working at all.
i tried everything but i do not get it run again. its a simple wedding page where i want to upload my pictures now.
But i can not get into the editor mode of concrete5, although i have the correct username and login.
my page ishttp://www.alpeliebi.com
please help i am really lost and my wife is getting angry about it.
thank you so much!
I am trying since 3 weeks to recover my page. but it is not working at all.
i tried everything but i do not get it run again. its a simple wedding page where i want to upload my pictures now.
But i can not get into the editor mode of concrete5, although i have the correct username and login.
my page ishttp://www.alpeliebi.com
please help i am really lost and my wife is getting angry about it.
thank you so much!
Hi and thank you for your help
I do not get an error message. Nothing happens at all.
My host sent me the following message:
Thank you for your reply.
We apologize for the inconvenience this may have caused you. I have checked your issue. Session for your account is working fine. I have tested the session for your account and you can verify athttp://www.alpeliebi.com/testsession.php... . The issue seems to be with the coding. Hence, you need to debug the issue from your end or contact the webmaster and further fix the issue.
If you have any further questions, please update the Support Console.
Sincerely,
Salton Kelly
Technical Specialist
But i still do not know where i could change something to bring it back running.
I just did the update but it did not work.
kr
n
I do not get an error message. Nothing happens at all.
My host sent me the following message:
Thank you for your reply.
We apologize for the inconvenience this may have caused you. I have checked your issue. Session for your account is working fine. I have tested the session for your account and you can verify athttp://www.alpeliebi.com/testsession.php... . The issue seems to be with the coding. Hence, you need to debug the issue from your end or contact the webmaster and further fix the issue.
If you have any further questions, please update the Support Console.
Sincerely,
Salton Kelly
Technical Specialist
But i still do not know where i could change something to bring it back running.
I just did the update but it did not work.
kr
n
You should be able to log into you page viahttp://www.alpeliebi.com/index.php?cID=2.... If you forgot your password you can recover it there.
Hi again.
What shall I do? Start from the beginning?
erase everything?
what would you do?
kr
n
What shall I do? Start from the beginning?
erase everything?
what would you do?
kr
n
And it gets even worse....
An unexpected error occurred.
mysql error: [1054: Unknown column 'Pages.cIsActive' in 'field list'] in EXECUTE("select Pages.cID, Pages.pkgID, Pages.cPointerID, Pages.cPointerExternalLink, Pages.cIsActive, Pages.cIsSystemPage, Pages.cPointerExternalLinkNewWindow, Pages.cFilename, Collections.cDateAdded, Pages.cDisplayOrder, Collections.cDateModified, cInheritPermissionsFromCID, cInheritPermissionsFrom, cOverrideTemplatePermissions, cPendingAction, cPendingActionUID, cPendingActionTargetCID, cPendingActionDatetime, cCheckedOutUID, cIsTemplate, uID, cPath, Pages.ctID, ctHandle, ctIcon, ptID, cParentID, cChildren, ctName, cCacheFullPageContent, cCacheFullPageContentOverrideLifetime, cCacheFullPageContentLifetimeCustom from Pages inner join Collections on Pages.cID = Collections.cID left join PageTypes on (PageTypes.ctID = Pages.ctID) left join PagePaths on (Pages.cID = PagePaths.cID and PagePaths.ppIsCanonical = 1) where Pages.cID = '5'")
i am lost in space... or lost in the big world of www
An unexpected error occurred.
mysql error: [1054: Unknown column 'Pages.cIsActive' in 'field list'] in EXECUTE("select Pages.cID, Pages.pkgID, Pages.cPointerID, Pages.cPointerExternalLink, Pages.cIsActive, Pages.cIsSystemPage, Pages.cPointerExternalLinkNewWindow, Pages.cFilename, Collections.cDateAdded, Pages.cDisplayOrder, Collections.cDateModified, cInheritPermissionsFromCID, cInheritPermissionsFrom, cOverrideTemplatePermissions, cPendingAction, cPendingActionUID, cPendingActionTargetCID, cPendingActionDatetime, cCheckedOutUID, cIsTemplate, uID, cPath, Pages.ctID, ctHandle, ctIcon, ptID, cParentID, cChildren, ctName, cCacheFullPageContent, cCacheFullPageContentOverrideLifetime, cCacheFullPageContentLifetimeCustom from Pages inner join Collections on Pages.cID = Collections.cID left join PageTypes on (PageTypes.ctID = Pages.ctID) left join PagePaths on (Pages.cID = PagePaths.cID and PagePaths.ppIsCanonical = 1) where Pages.cID = '5'")
i am lost in space... or lost in the big world of www
This installation seems to be beyond repair. If I were you I'd start with a fresh install and verify it works. Then start adding you theme and see if anything breaks. MySQL-errors don't just happen in C5. There is something seriously wrong with your installation or your host.
I would try to manually upgrade before I "scrapped" the whole install.
See:
http://www.concrete5.org/documentation/how-tos/developers/manually-...
Use Method 2.
See:
http://www.concrete5.org/documentation/how-tos/developers/manually-...
Use Method 2.
Hi, I'm having the same problem - at least it sounds a little like that. I upgraded the page step by step from a rather old c5-version a couple of weeks ago, having no problems doing so. Login worked afterwards, at least I remember logging in, editing the pages.
The page (frontend) is still working fine, but I cannot login. I can change my password, but still cannot login with the new passwort set.
Is there either a problem with sessions or maybe with exceeded quota? On another c5-page on the same webspace i get a quota warning. Does that prevent propper login?
How much webspace does a rather small c5-webpage need?
Thx a lot in advance,
Sven
The page (frontend) is still working fine, but I cannot login. I can change my password, but still cannot login with the new passwort set.
Is there either a problem with sessions or maybe with exceeded quota? On another c5-page on the same webspace i get a quota warning. Does that prevent propper login?
How much webspace does a rather small c5-webpage need?
Thx a lot in advance,
Sven
Hi Sven,
From what version of concrete5 did upgrade from and to?
Can you be more specific about the quota warning you are talking about? A link to your site? The more information you can give the easier it is to help.
There aren't really any "webpages", the content is pulled from the database or file manager in most cases.
John
From what version of concrete5 did upgrade from and to?
Can you be more specific about the quota warning you are talking about? A link to your site? The more information you can give the easier it is to help.
There aren't really any "webpages", the content is pulled from the database or file manager in most cases.
John
If not, can you reach the dashboard directly after login? http://www.alpeliebi.com/index.php/dashboard/...
I also see you have a server error here which might be the cause of your problem (or at least a pointer to where to start searching): http://www.alpeliebi.com/index.php/wunschlistae/...