Passwords - Admin - Caveman

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I am so FRUSTRATED!!!

I have been trying to access my website with Concrete. I was instructed to change my Bluehost password which I did. I also updated my email address of record with Blue Host.

When I try to login to my Concrete website, it asks for a user name which I don't have because the Blue Host site only gave me a password and not a User name.

When I try to have Concrete send me a new password, It doesn't recognize my new email address.

This is so unbelievably frustrating and my computer guy who set it up forgets and is largely unable to help.

I am such a caveman

 
TMDesigns replied on at Permalink Reply
TMDesigns
Job replied on at Permalink Reply
Job
Hi Gamecocks2013!

As TMDesigns posted, that article was written by me and if you have the technical know-how then it'll help you get back into your site.

If not, feel free to send me a message and we can talk about me getting you back up and running.

Kind Regards

Job.
ScottSandbakken replied on at Permalink Reply
ScottSandbakken
You can also go to the the Users table and change the super user uEmail field to your new email address, then click on "Forgot Password" on the login screen.

If you only have FTP access, add this code to a file that will be loaded by the CMS (i.e. the active template's header.php file).

$your_new_email = 'yournew@email.addr'
$db = Loader::db();
$db->Execute('UPDATE users SET uEmail=? WHERE uID=1',array($your_new_email));


Them, just go to the login page and click "Forgot Password".

*** Be sure to remove this code once you have your password reset!