Jobs

 

Job replied on Feb 10, 2014 at 9:06 am Permalink Reply

In Chrome I get the following:
http://puu.sh/6QTNU.png

Are you sure the link to the file is correct?

getjoel replied on Feb 10, 2014 at 10:20 am Permalink Reply

Now I'm getting that too.. May have been cached.

As far as the link goes.. I added the file using the ADD LINK button in the editor.. So I didn't manually set the link. Not sure why that wouldn't be linking correctly..

mhawke replied on Feb 10, 2014 at 10:24 am Permalink Reply

Shouldn't you add a link to a file by using the Add File function since it's a file you want them to download?

getjoel replied on Feb 10, 2014 at 10:35 am Permalink Reply

getjoel replied on Feb 10, 2014 at 3:12 pm Permalink Reply

I tried that and that didn't work either. Same result.

Job replied on Feb 10, 2014 at 3:22 pm Permalink Reply

Corrupt core?

mhawke replied on Feb 10, 2014 at 3:23 pm Permalink Reply

It says it's an 'Invalid File'. Have you tried adding a link to a different file, perhaps a different PDF or a Word doc?

getjoel replied on Feb 10, 2014 at 3:40 pm Permalink Reply

Yes.. None of the PDF links are working on the site..






Joel Lucibello
Agenity Corporation
http://www.agenity.com
joel@agenity.com
704.728.1110

"We make websites smarter!"

mhawke replied on Feb 10, 2014 at 3:41 pm Permalink Reply

But the 'Add File' function works for other types of documents?

getjoel replied on Feb 10, 2014 at 4:22 pm Permalink Reply

No.. I just tried it with a PDF and a JPG and neither of them work in Safari.. Only in Chrome..
http://ebs-ins.com/index.php?cID=134...

getjoel replied on Feb 10, 2014 at 9:11 pm Permalink Reply

This is crazy.. The site was just updated to the latest version of Concret5. Everything else works.. but anything uploaded using the FILE MANAGER or ADD FILE won't open in certain browsers.

I can't imagine that I'm the only one this has ever happened to..?

jshannon replied on Feb 10, 2014 at 9:35 pm Permalink Reply

Check your files (specifically config files, probably) for extra stuff
(probably whitespace) after the closing tag ?>.

Or, generally, just remove all closing tags.

James

getjoel replied on Feb 10, 2014 at 9:40 pm Permalink Reply

This file?

There are no spaces at all?

mhawke replied on Feb 10, 2014 at 11:17 pm Permalink Reply

For heaven's sake Joel, don't ever post your database details on a public forum.

getjoel replied on Feb 10, 2014 at 11:27 pm Permalink Reply

Oops. Is there any way to delete it?

mhawke replied on Feb 10, 2014 at 11:29 pm Permalink Reply

Change your database info. Google already indexed your current data.

jshannon replied on Feb 10, 2014 at 11:40 pm Permalink Reply

Also (and I have no reason to believe this to be true), make sure there is no whitespace after the last ?>, in that or in any other file.

James

getjoel replied on Feb 11, 2014 at 12:31 am Permalink Reply

It's late and I don't have access to my developer.. Is changing the database password something that's easy to do?

I'm using a VPS and using SQLYOG..

Let me know..

Thank you!

jasteele12 replied on Feb 11, 2014 at 12:49 am Permalink Reply

You need to log into the MySQL server as user root (ar any user that has the UPDATE privilege for the mysql database). You should be able to do that with SQLYOG, or from the command line:

mysql -u root -h localhost -p

After entering the password you would end up at at mysql> prompt;

Then enter these commands (to change user "user-name" and password to "new-password") without the quotes:

USE mysql;
UPDATE mysql.user SET Password=PASSWORD('new-password') WHERE User='user-name' AND Host='localhost';
FLUSH PRIVILEGES;

If you are using the command line, at the mysql> prompt enter

quit;

That should do it.

mhawke replied on Feb 11, 2014 at 7:29 am Permalink Reply

And then you need to change the info in your [root]/site.php to match your new database info.

jshannon replied on Feb 11, 2014 at 7:50 am Permalink Reply

I'd argue that it's MUCH more important to change your salt. Go do that now...

Sorry about all of this... :)

James

mhawke replied on Feb 11, 2014 at 7:56 am Permalink Reply

The site is dead so I assume he's already changed more than the salt.

http://www.ebs-ins.com/

jshannon replied on Feb 11, 2014 at 7:58 am Permalink Reply

Yeah. Eek.

(And I should have noted that this will prevent all logins from working. On the other hand, it'll prevent people from trivially taking over his site... so, that's the other thing.)

getjoel replied on Feb 11, 2014 at 8:15 am Permalink Reply

getjoel replied on Feb 11, 2014 at 8:05 am Permalink Reply

mkly replied on Feb 11, 2014 at 11:08 am Permalink Reply

Jeez, this is getting all kinds of crazy. You can use this to reset your admin password.

https://github.com/mkly/concrete5-Lockpick...

Good luck,
Mike

getjoel replied on Feb 11, 2014 at 11:19 am Permalink Reply

I figured it all out.. Not sure why replying via email is showing up blank on certain posts.. but I had replied that I figured all of that out.

I ended up just manually uploading a PDF via FTP and linked them that way.. That will hold until the client tries to upload another PDF.. This is my only client that this is happening to.. and I have no idea why.. but at this point we're just back to PDFs not opening in certain browsers using the FILE UPLOAD and the ADD FILE button..

Thanks for everything else..