Unable to save edits in C5 need someone that can fix the problem

Permalink
Hello, This request is forhttp://simplygrande.com I'm at a complete loss as far as how to fix the problem so it's time to hire someone. I've rebuilt the site 3 times and I'm able to add/ edit content the entire time the site is being built. I just completed the site 8 hours ago and now when I log in to make a change I'm unable to save that change and receive this error:

Simply Grande Home Furnishings Furniture · Window Treatments · Design $(function() { var ccm_menuObj4849 = {}; ccm_menuObj4849.type = "BLOCK"; ccm_menuObj4849.arHandle = 'News'; ccm_menuObj4849.aID = 49; ccm_menuObj4849.bID = 48; ccm_menuObj4849.cID = 1; ccm_menuObj4849.canWrite =true; ccm_menuObj4849.hasEditDialog = true; ccm_menuObj4849.btName = "Content"; ccm_menuObj4849.width = 600; ccm_menuObj4849.height = 485; ccm_menuObj4849.canCopyToScrapbook = true; ccm_menuObj4849.canDesign = true; ccm_menuObj4849.canEditBlockCustomTemplate = true; ccm_menuObj4849.canAdmin = true; ccm_menuObj4849.canDelete = true; ccm_menuObj4849.deleteMessage = "Do you want to delete this block?"; ccm_menuInit(ccm_menuObj4849); }); Spring is time to redecorate, refurbish, & make your home new again.New fabrics, designs and professional expertise make it easy. ccm_areaMenuObj49 = new Object(); ccm_areaMenuObj49.type = "AREA"; ccm_areaMenuObj49.aID = 49; ccm_areaMenuObj49.arHandle = "News"; ccm_areaMenuObj49.maximumBlocks = -1; ccm_areaMenuObj49.canAddStacks = 1; ccm_areaMenuObj49.canAddBlocks = 1; ccm_areaMenuObj49.canWrite = 1; ccm_areaMenuObj49.canLayout = false; ccm_areaMenuObj49.canDesign = true; $(function() {ccm_menuInit(ccm_areaMenuObj49)}); Add To Sitewide News Search our Manufacturers (function() { var cx = '008287183566700214346:mjf5whed7js'; var gcse = document.createElement('script'); gcse.type = 'text/javascript'; gcse.async = true; gcse.src = (document.location.protocol == 'https:' ? 'https:' : 'http:') + '//www.google.com/cse/cse.js?cx=' + cx; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(gcse, s); })(); × powered by $(function() { var ccm_menuObj2048 = {}; ccm_menuObj2048.type = "BLOCK"; ccm_menuObj2048.arHandle = 'Header Nav'; ccm_menuObj2048.aID = 48; ccm_menuObj2048.bID = 20; ccm_menuObj2048.cID = 1; ccm_menuObj2048.canWrite =true; ccm_menuObj2048.hasEditDialog = true; ccm_menuObj2048.btName = "Auto-Nav"; ccm_menuObj2048.width = 500; ccm_menuObj2048.height = 370; ccm_menuObj2048.canCopyToScrapbook = true; ccm_menuObj2048.canDesign = true; ccm_menuObj2048.canEditBlockCustomTemplate = true; ccm_menuObj2048.canAdmin = true; ccm_menuObj2048.canDelete = true; ccm_menuObj2048.deleteMessage = "Do you want to delete this block?"; ccm_menuInit(ccm_menuObj2048); }); HomeLiving RoomsDining RoomsBed Rooms...And MoreWindow TreatmentsDesignContact Us ccm_areaMenuObj48 = new Object(); ccm_areaMenuObj48.type = "AREA"; ccm_areaMenuObj48.aID = 48; ccm_areaMenuObj48.arHandle = "Header Nav"; ccm_areaMenuObj48.maximumBlocks = 1; ccm_areaMenuObj48.canAddStacks = 0; ccm_areaMenuObj48.canAddBlocks = 0; ccm_areaMenuObj48.canWrite = 1; ccm_areaMenuObj48.canLayout = false; ccm_areaMenuObj48.canDesign = true; $(function() {ccm_menuInit(ccm_areaMenuObj48)}); Add To Sitewide Header Nav Web Image Sort by:RelevanceRelevanceDateWeb   Image    $(function() { var ccm_menuObj7123 = {}; ccm_menuObj7123.type = "BLOCK"; ccm_menuObj7123.arHandle = 'Main'; ccm_menuObj7123.aID = 23; ccm_menuObj7123.bID = 71; ccm_menuObj7123.cID = 1; ccm_menuObj7123.canWrite =true; ccm_menuObj7123.hasEditDialog = true; ccm_menuObj7123.btName = "Content"; ccm_menuObj7123.width = 600; ccm_menuObj7123.height = 485; ccm_menuObj7123.canCopyToScrapbook = true; ccm_menuObj7123.canDesign = true; ccm_menuObj7123.canEditBlockCustomTemplate = true; ccm_menuObj7123.canAdmin = true; ccm_menuObj7123.canDelete = true; ccm_menuObj7123.deleteMessage = "Do you want to delete this block?"; ccm_menuObj7123.canArrange = true; ccm_menuInit(ccm_menuObj7123); }); Simply Grande Home Furnishings Simply Grande Home Furnishings of Forest Hill opened it's doors 18 years ago. The owners, Lou and Char Hamel had one goal in mind; to offer finest quality furniture at reasonable prices and provide excellent customer service. We offer such well know brands as; Sherrill, Smith Brothers, Century, Thomasville, Harden, Hooker Furniture and many more, at 30% to 50% off MSRP. Area rugs and accessories add the perfect finishing touch. Simply Grande can furnish a complete home, one room or help you find that one special piece. Your taste plus our expertise equal satisfaction! Visit our Showroom Today! View our Manufacturers Page ccm_areaMenuObj23 = new Object(); ccm_areaMenuObj23.type = "AREA"; ccm_areaMenuObj23.aID = 23; ccm_areaMenuObj23.arHandle = "Main"; ccm_areaMenuObj23.maximumBlocks = -1; ccm_areaMenuObj23.canAddStacks = 1; ccm_areaMenuObj23.canAddBlocks = 1; ccm_areaMenuObj23.canWrite = 1; ccm_areaMenuObj23.canLayout = true; ccm_areaMenuObj23.canDesign = true; $(function() {ccm_menuInit(ccm_areaMenuObj23)}); Add To Main $(function() { var ccm_menuObj7222 = {}; ccm_menuObj7222.type = "BLOCK"; ccm_menuObj7222.arHandle = 'sidebar'; ccm_menuObj7222.aID = 22; ccm_menuObj7222.bID = 72; ccm_menuObj7222.cID = 1; ccm_menuObj7222.canWrite =true; ccm_menuObj7222.hasEditDialog = true; ccm_menuObj7222.btName = "Content"; ccm_menuObj7222.width = 600; ccm_menuObj7222.height = 485; ccm_menuObj7222.canCopyToScrapbook = true; ccm_menuObj7222.canDesign = true; ccm_menuObj7222.canEditBlockCustomTemplate = true; ccm_menuObj7222.canAdmin = true; ccm_menuObj7222.canDelete = true; ccm_menuObj7222.deleteMessage = "Do you want to delete this block?"; ccm_menuObj7222.canArrange = true; ccm_menuInit(ccm_menuObj7222); }); Simply Grande Interiors (SGI) Simply Grande Interiors provides clients with beautiful custom window treatments, bedding ensembles, wall coverings and Hunter Douglas shutters and blinds. Full interior design services and color consultations are a few of the services we offer. We are available to visit your home or office for planning and taking precise measurements. Taking the time to listen is key; we collect our clients thoughts, ideas and tastes. We then work with them to create a unique space that is functional, comfortable and pleasing to the eye. Professional expertise prevents costly mistakes. Call for an appointment! ccm_areaMenuObj22 = new Object(); ccm_areaMenuObj22.type = "AREA"; ccm_areaMenuObj22.aID = 22; ccm_areaMenuObj22.arHandle = "sidebar"; ccm_areaMenuObj22.maximumBlocks = -1; ccm_areaMenuObj22.canAddStacks = 1; ccm_areaMenuObj22.canAddBlocks = 1; ccm_areaMenuObj22.canWrite = 1; ccm_areaMenuObj22.canLayout = true; ccm_areaMenuObj22.canDesign = true; $(function() {ccm_menuInit(ccm_areaMenuObj22)}); Add To sidebar $(function() { var ccm_menuObj5053 = {}; ccm_menuObj5053.type = "BLOCK"; ccm_menuObj5053.arHandle = 'Simply Grande Hours'; ccm_menuObj5053.aID = 53; ccm_menuObj5053.bID = 50; ccm_menuObj5053.cID = 1; ccm_menuObj5053.canWrite =true; ccm_menuObj5053.hasEditDialog = true; ccm_menuObj5053.btName = "Content"; ccm_menuObj5053.width = 600; ccm_menuObj5053.height = 485; ccm_menuObj5053.canCopyToScrapbook = true; ccm_menuObj5053.canDesign = true; ccm_menuObj5053.canEditBlockCustomTemplate = true; ccm_menuObj5053.canAdmin = true; ccm_menuObj5053.canDelete = true; ccm_menuObj5053.deleteMessage = "Do you want to delete this block?"; ccm_menuInit(ccm_menuObj5053); }); Simply Grande Home Furnishings Hours: Mon, Wed, Fri, Sat 10am to 6pm          Tues & Thur 10am to 8pm          Closed Sunday Phone: 410-879-9709Fax: 410-879-7895Email:info@simplygrande.com Visit us on Facebook  ccm_areaMenuObj53 = new Object(); ccm_areaMenuObj53.type = "AREA"; ccm_areaMenuObj53.aID = 53; ccm_areaMenuObj53.arHandle = "Simply Grande Hours"; ccm_areaMenuObj53.maximumBlocks = 1; ccm_areaMenuObj53.canAddStacks = 0; ccm_areaMenuObj53.canAddBlocks = 0; ccm_areaMenuObj53.canWrite = 1; ccm_areaMenuObj53.canLayout = false; ccm_areaMenuObj53.canDesign = true; $(function() {ccm_menuInit(ccm_areaMenuObj53)}); Add To Sitewide Simply Grande Hours $(function() { var ccm_menuObj5155 = {}; ccm_menuObj5155.type = "BLOCK"; ccm_menuObj5155.arHandle = 'SGI Contact Info'; ccm_menuObj5155.aID = 55; ccm_menuObj5155.bID = 51; ccm_menuObj5155.cID = 1; ccm_menuObj5155.canWrite =true; ccm_menuObj5155.hasEditDialog = true; ccm_menuObj5155.btName = "Content"; ccm_menuObj5155.width = 600; ccm_menuObj5155.height = 485; ccm_menuObj5155.canCopyToScrapbook = true; ccm_menuObj5155.canDesign = true; ccm_menuObj5155.canEditBlockCustomTemplate = true; ccm_menuObj5155.canAdmin = true; ccm_menuObj5155.canDelete = true; ccm_menuObj5155.deleteMessage = "Do you want to delete this block?"; ccm_menuInit(ccm_menuObj5155); }); Simply Grande Interiors Phone: 410-420-9116Fax: 420-420-9607Email: j.ryan@simplygrande.com  ccm_areaMenuObj55 = new Object(); ccm_areaMenuObj55.type = "AREA"; ccm_areaMenuObj55.aID = 55; ccm_areaMenuObj55.arHandle = "SGI Contact Info"; ccm_areaMenuObj55.maximumBlocks = 1; ccm_areaMenuObj55.canAddStacks = 0; ccm_areaMenuObj55.canAddBlocks = 0; ccm_areaMenuObj55.canWrite = 1; ccm_areaMenuObj55.canLayout = false; ccm_areaMenuObj55.canDesign = true; $(function() {ccm_menuInit(ccm_areaMenuObj55)}); Add To Sitewide SGI Contact Info Subscribe to our mailing list 215 E. Jarrettsville Road Forest Hill, MD 21050 © 2013 Simply Grande Home Furnishings All rights reserved. Website by Undertow Creative // jQuery $('document').ready(); function $('document').ready(function(){ // Calling LayerSlider on your selected element after the document loaded $('#layerslider').layerSlider(); }); EditingDashboardSign OutComposerWriteComposer blog, blogging Write new blog, write blog, bloggingDraftsComposer blog, blogging Drafts blog drafts,composerSitemapFull SitemapSitemap pages, add page, delete page, copy, move, alias Full Sitemap pages, add page, delete page, copy, move, aliasFlat ViewSitemap pages, add page, delete page, copy, move, alias Flat View pages, add page, delete page, copy, move, alias, bulkPage SearchSitemap pages, add page, delete page, copy, move, alias Page Search find page, search page, search, find, pages, sitemapFilesFile ManagerFiles File Manager add file, delete file, copy, move, alias, resize, crop, rename, images, title, attributeAttributesFiles Attributes file, file attributes, title, attribute, description, renameFile SetsFiles File Sets files, category, categoriesAdd File SetFiles Add File Set new file setMembersSearch UsersMembers users, groups, people, find, delete user, remove user, change password, password Search Users find, search, people, delete user, remove user, change password, passwordUser GroupsMembers users, groups, people, find, delete user, remove user, change password, password User Groups user, group, people, permissions, access, expireAttributesMembers users, groups, people, find, delete user, remove user, change password, password Attributes user attributes, user data, gather data, registration dataAdd UserMembers users, groups, people, find, delete user, remove user, change password, password Add User new user, createAdd GroupMembers users, groups, people, find, delete user, remove user, change password, password Add Group new user group, new group, group, createGroup SetsMembers users, groups, people, find, delete user, remove user, change password, password Group Sets group setReportsStatisticsReports forms, log, error, email, mysql, exception, survey Statistics hits, pageviews, visitors, activityForm ResultsReports forms, log, error, email, mysql, exception, survey Form Results forms, questions, response, dataSurveysReports forms, log, error, email, mysql, exception, survey Surveys questions, quiz, responseLogsReports forms, log, error, email, mysql, exception, survey Logs forms, log, error, email, mysql, exception, survey, historyPages & ThemesThemesPages & Themes Themes new theme, theme, active theme, change theme, template, cssPage TypesPages & Themes Page Types page type defaults, global block, global area, starter, templateAttributesPages & Themes Attributes page attributes, customSingle PagesPages & Themes Single Pages single, page, custom, applicationWorkflowWorkflow ListWorkflow add workflow, remove workflow Workflow List Waiting for MeWorkflow add workflow, remove workflow Waiting for Me Stacks & BlocksStacksStacks & Blocks Stacks stacks, reusable content, scrapbook, copy, paste, paste block, copy block, site name, logoBlock & Stack PermissionsStacks & Blocks Block & Stack Permissions Block TypesStacks & Blocks Block Types block, refresh, customExtend concrete5Add FunctionalityExtend concrete5 Add Functionality add-on, addon, ecommerce, install, discussions, forums, themes, templates, blocksUpdate Add-OnsExtend concrete5 Update Add-Ons update, upgradeConnect to the CommunityExtend concrete5 Connect to the Community concrete5.org, my account, marketplaceGet More ThemesExtend concrete5 Get More Themes buy theme, new theme, marketplace, templateGet More Add-OnsExtend concrete5 Get More Add-Ons buy addon, buy add on, buy add-on, purchase addon, purchase add on, purchase add-on, find addon, new addon, marketplaceDashboardDashboardDashboard System & SettingsView AllSystem & Settings BasicsBasics Site NameSite Name website name, titleBookmark IconsBookmark Icons logo, favicon, iphone, icon, bookmarkRich Text EditorRich Text Editor tinymce, content block, fonts, editor, tinymce, content, overlayLanguagesLanguages translate, translation, internationalization, multilingual, translateTime ZoneTime Zone timezone, profile, localeInterface PreferencesInterface Preferences interface, quick nav, dashboard background, background imageSEO & StatisticsSEO & Statistics Pretty URLsPretty URLs vanity, pretty url, seo, pageview, viewBulk SEO UpdaterBulk SEO Updater bulk, seo, change keywords, engine, optimization, searchTracking CodesTracking Codes traffic, statistics, google analytics, quant, pageviews, hitsExcluded URL Word ListExcluded URL Word List pretty, slugStatisticsStatistics turn off statistics, tracking, statistics, pageviews, hitsSearch IndexSearch Index configure search, site search, search optionOptimizationOptimization Cache & Speed SettingsCache & Speed Settings cache option, change cache, override, turn on cache, turn off cache, no cache, page cache, cachingClear CacheClear Cache cache option, turn off cache, no cache, page cache, cachingAutomated JobsAutomated Jobs index search, reindex search, build sitemap, sitemap.xml, clear old versions, page versions, remove oldPermissions & AccessPermissions & Access Site AccessSite Access editors, hide site, offline, private, public, accessFile Manager PermissionsFile Manager Permissions file options, file manager, upload, modifyAllowed File TypesAllowed File Types security, files, media, extension, manager, uploadTask PermissionsTask Permissions security, actions, administrator, admin, package, marketplace, searchUser PermissionsUser Permissions Advanced PermissionsAdvanced Permissions IP BlacklistIP Blacklist security, lock ip, lock out, block ip, address, restrict, accessCaptcha SetupCaptcha Setup security, registrationSpam ControlSpam Control antispam, block spam, securityMaintenance ModeMaintenance Mode lock site, under construction, hide, hiddenLogin & RegistrationLogin & Registration Login DestinationLogin Destination profile, login, redirect, specific, dashboard, administratorsPublic ProfilesPublic Profiles member profile, member page,community, forums, social, avatarPublic RegistrationPublic Registration signup, new user, communityEmailEmail smtp, mail settingsSMTP MethodSMTP Method email server, mail settings, mail configuration, external, internalEmail ImportersEmail Importers email server, mail settings, mail configuration, private message, message system, import, email, messageAttributesAttributes attribute configurationSetsSets attributes, setsTypesTypes attributes, typesEnvironment InformationEnvironment Information overrides, system info, debug, support,helpDebug SettingsDebug Settings errors,exceptions, develop, support, helpLogging SettingsLogging Settings email, logging, logs, smtp, pop, errors, mysql, errors, logFile Storage LocationsFile Storage Locations security, alternate storage, hide filesProxy ServerProxy Server network, proxy serverBackup & RestoreBackup & Restore export, backup, database, sql, mysql, encryption, restoreBackup DatabaseBackup Database Update concrete5Update concrete5 upgrade, new version, updateDatabase XMLDatabase XML export, database, xml, starting, points, schema, refresh, custom, tablesWelcome to concrete5Welcome to concrete5Welcome to concrete5 Dashboard HomeCustomize Customize Dashboard HomeYour SiteHelpAdd-OnsRecent : HomeComposerWriteDraftsSitemapFull SitemapPage SearchFilesFile ManagerFile SetsReportsStatisticsForm Results News – Learn about your site and concrete5. System & Settings – Secure and setup your site. Extend concrete5 –  Install, update or download more themes and add-ons. View Full Dashboard Exit Edit ModeVersion 2Page currently in edit mode on 4/7/2013 at 11:38 PMVersion CommentsPublish My EditsPreview My EditsDiscard My EditsVersion 2Page currently in edit mode on 4/7/2013 at 11:38 PMPropertiesDesignPermissionsVersionsMove/CopyFull Page CachingDelete


There is only one add on: Awkward slider. I've tried removing all javascript and that doesn't help.

If you think you can fix the problem please contact me with a price. Thanks

undertow
 
apc123 replied on at Permalink Reply
apc123
What do you mean you just completed the site? What changed during the building process where you could add/edit to when the site became complete?

It does not look like you are getting an error message so much as the page is not being sent as HTML or it's being sent as malformed HTML.
undertow replied on at Permalink Reply
undertow
You're right. I never considered that I have a .htaccess rewrite for index.php

RewriteEngine on
Options +FollowSymLinks
RewriteCond %{THE_REQUEST} ^.*/index\.php
RewriteRule ^(.*)index.php$ http://simplygrande.com/$1 [R=301,L]


After removing that I'm able to make the edits. I can't believe I over looked that. Thank you very much.
drbiskit replied on at Permalink Reply
drbiskit
Try using the C5 Pretty URL's control instead:
http://www.concrete5.org/documentation/using-concrete5/dashboard/sy...

That should add the correct rules to your .htaccess file.
undertow replied on at Permalink Reply
undertow
Great suggestion. Thanks!
dkjain replied on at Permalink Reply 1 Attachment
Hy,

I am in a similar situation as the OP. I disabled pretty URL via Dashboard and then removed all the directives from .htaccess. Logged In and was able to make edits but after say 15-20 mins the error started again when trying to save Edits (error img attached) and the system logs the user out Gets Permission Denied error when trying to access other parts of dashboards (file manager etc).

I am using concrete5 5.6.3.2 and must point out that this happens only when I try to add content via the content block (TinyMCE) and then hit the save it.

thanks
dkj