website is corrupt
Permalink
Hi
I installed a concrete5 upgrade and it corrupted my website. My website advices parents of children with special needs for free. I just need someone who can reinstate my back-up so my website works again as before (and I'll promise I will leave the upgrades alone in the future).
I installed a concrete5 upgrade and it corrupted my website. My website advices parents of children with special needs for free. I just need someone who can reinstate my back-up so my website works again as before (and I'll promise I will leave the upgrades alone in the future).
Is there a URL we could have a look at. It might be something simple.
This actually looks like a hosting issue.
You're running quite an old version of Concrete5 (I know, I have to maintain a lot of websites still on this version) and I think you have it installed on a newer version of PHP which is complaining about some of the old code.
I would need to know more about your hosting setup before I can say for sure what is required to fix the issue. I'll send you a PM with my contact details so you can get in touch if needed.
Jon
You're running quite an old version of Concrete5 (I know, I have to maintain a lot of websites still on this version) and I think you have it installed on a newer version of PHP which is complaining about some of the old code.
I would need to know more about your hosting setup before I can say for sure what is required to fix the issue. I'll send you a PM with my contact details so you can get in touch if needed.
Jon
Hi,
I have been fixing many of these sites recently, happy to help PM me
Tim
http://www.jovanherwegen.co.uk/...
I have been fixing many of these sites recently, happy to help PM me
Tim
http://www.jovanherwegen.co.uk/...
As quick fix, you could try logging into your host cPanel and see if you can turn the PHP version down from version 7
My guess and from some quick reading, I think you need to be running php 5.4 (5.5 or 5.6 might work) which may be a challenge given that PHP5.4 became EOL Q3 2015 see herehttp://php.net/supported-versions.php...
There is a document in the C5 document library about the issue you have
https://legacy-documentation.concrete5.org/tutorials/how-fix-strict-...
If none of this helps like my colleagues here I would be happy to help if I can.
Regards
Martyn
There is a document in the C5 document library about the issue you have
https://legacy-documentation.concrete5.org/tutorials/how-fix-strict-...
If none of this helps like my colleagues here I would be happy to help if I can.
Regards
Martyn
Hi,
PM sent.
Victor
PM sent.
Victor
Dear all thank you for your replies. Jon Bowes fromhttp://jbxonline.net has done an amazing job at getting this fixed very quickly. Many thanks Jon!
No worries Jo.
For community reference:
When the upgrade happened, the debug level got set to development. As her server is running PHP 5.4 and she's still on Concrete5 5.4, this output a bunch of warnings all over the page.
The issue here is that the warnings get sent before the usual header output, like session start up etc.. So I was unable to log into the dashboard to put it back to production. Thankfully, there was db access from within Plesk, so I updated the setting in the Config table. I also had to manually delete the contents of /files/cache to see the change.
Hope that helps someone in future...
Jon
For community reference:
When the upgrade happened, the debug level got set to development. As her server is running PHP 5.4 and she's still on Concrete5 5.4, this output a bunch of warnings all over the page.
The issue here is that the warnings get sent before the usual header output, like session start up etc.. So I was unable to log into the dashboard to put it back to production. Thankfully, there was db access from within Plesk, so I updated the setting in the Config table. I also had to manually delete the contents of /files/cache to see the change.
Hope that helps someone in future...
Jon
Thanks for posting that Jon. Appreciate the generosity.
Great stuff jon
