Adding code to html block

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I am trying to set up an event management system on my site. It's a third party website that offers the facility and when i have created the shop and event it generates a code snippet that i should paste into my site. However when I paste in the code into an HTML block and try to add the timer just keeps spinning until eventually I cut it off by exiting the page. The funny thing is the code is still there (when I highlight the section of the page and select edit it shows up). Also when I viw the source of the page it's there.
Is this because it uses javascript? Is there an alternative method to doing this? Am I mising something obvious? I have used code snippets before in HTML blocks and have had no issues.
I'm geting back to the company about this but thought someone here might have some ideas

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stewblack23 replied on at Permalink Reply
stewblack23
Your site might be blocking access to the JavaScript file your code block needs to run correctly. Open up your developer tools in Chrome or Firefox and see is there are any JavaScript errors in the console log. Start their and see how that goes.