Forgot Your Password not working

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The forgot your password says it works at the top but I never receive any email from the system. Any suggestion on what this my be and how I can fix?

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crowljor
 
hutman replied on at Permalink Reply
hutman
You can check the Logs table through phpMyAdmin and see if the record of the email was created. If it was you will need to talk to your host and see if the email was sent out from their server.

It could also have landed in the spam folder, so that's something important to check.
crowljor replied on at Permalink Reply
crowljor
It is going into the Log folder and not in my spam so it is a server issue then?
hutman replied on at Permalink Reply
hutman
No, all emails that are sent by Concrete5 are logged in the Log table of the database, you can look there to make sure that Concrete5 generated the email and to what address it was supposed to go.
crowljor replied on at Permalink Reply
crowljor
Can I clean out this Log table as well?
hutman replied on at Permalink Reply
hutman
Yes, if you wish to.